Purpose: Partner with assigned customers to ensure they have the right products at the right time in the right placement.

Job Responsibilities:

• Order products that aligns with the needs of the customer.

• Responsible for effectively displaying store products.

• Responsible for maintaining effective business relationships with customers.

• Responsible for daily travel to customer locations.

• Responsible for arriving promptly at customer locations on assigned route for service.

• Responsible for rotating stock and removing out of code product.

• Process merchandise returns and issue credits according to company policy.

• Ensure the neat and orderly appearance of UNFI products.

• Responsible for product and/or delivery notification to customers.

• Assist in hanging shelf tags and promotional POS/POP materials and resets.

• Sell promotional and sales programs as assigned.

• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.

• Follow through on customer product requests.

• Keep management informed of area activities and of any significant concerns.

• Attend meetings as required.

• Provides backup for other field sales representatives when needed.

• Performs other duties as assigned.

Job Requirements:

Education/Certification:

• Valid driver's license necessary

• Auto insurance levels that meet UNFI requirements

Experience:

• Prior customer service experience in a retail setting

• System Implementation preferred

Skills/Abilities:

• Excellent customer service skills

• Good communication skills

• Time management skills and attention to detail

• Basic math abilities

• Ability to work independently

• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Physical Demands:

• Daily travel is required and access to a vehicle is necessary

• Ability to get in and out of car multiple times per day

• Drive to and from accounts safely in city, rural and expressway conditions

• Ability to set up displays, fixtures, shelving and products

• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt

• Ability to lift up to 40 lbs