At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: , , and . Interested in joining us on our journey? The Final Mile/Logistics Support Representative will assist the GE Appliances Final Mile (Local Delivery) Agents by resolving issues and answering questions related to GE Appliances shipments, orders, and inventory.

This position will use Oracle EBS, Salesforce, GEA Delivers and excel. Daily work could include taking phone calls, answering emails, and working reports provided via Excel and GEA Delivers (internal web-based application). Cross functional communication with carriers, final mile delivery agents and other GEA employees to resolve issues with shipping or inventory will occur daily. Position

Final Mile/Logistics Support Representative Location

USA, Louisville, KY How You'll Create Possibilities

RESPONSIBILITIES: Job responsibilities will contain a portion of the following processes: Manually correct shipment issues using Oracle EBS and a web based internal application (GEA Delivers)

Manually correct order issues that affect delivery completion. Including inventory issues, line issues and cancellations reported by delivery agents and by proactively working exception reports.

Answer phone calls and emails from the GE Appliances Final Mile Delivery Network to resolve issues and answer questions related to GE Appliances and non-GE Appliances vendor shipments.

Provide GEA Delivers/Salesforce technology support to GE Appliances Delivery Agents.

Support Final Mile/Local Delivery Network with training and questions regarding Oracle processes and the upcoming Salesforce tool.

Back up other areas of the team as needed.

What You'll Bring to Our Team

Minimum Qualifications: High School Diploma or GED equivalent.

Minimum of 3 years relevant experience or Associates/Bachelor’s degree with minimum of 1 year relevant experience.

Proactive self-starter with the ability to work independently with minimum supervision.

Proficiency in MS Excel and Web Based applications

Strong communication skills, both oral and written

Demonstrates Clear Thinker and External Focus as strengths

Process focused and has proven record of resolving issues in a fast-paced environment

Capable of multi-tasking and executing with strong attention to detail

Preferred Qualifications: Proficient in MS Excel and Web Based applications

Previous experience in order service, sales, transportation, or logistics

Previous business experience with Oracle EBS and Salesforce tools

Familiarity with GE Appliances inventory processes.

IT Requirements: Reliable, high-speed internet connection with at least 30mb download speed - cable or fiber (NO dial-up, satellite or cellular hotspots).

Smartphone with Android OS or iPhone for user authentication (you will not be taking calls on your personal cell phone).

Working Conditions: Position is a remote (work from home) position where you must have a distraction free area to set up a full-time (40 hour) dedicated workspace.

Preferred to be within the Louisville KY area for occasional onsite meetings at Appliance Park

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S