Church's Chicken
Employee Job Description
Job Title: Franchise Sales Manager
Reports To (Title): Director of Franchise Development
Department: U.S. Franchising & Domestic Development
Revised: December 2024
Job Summary:
We are seeking a dynamic and experienced Franchise Sales Manager (FSM) to join our growing team. The ideal candidate will have a proven record of accomplishment in franchise sales, particularly within the Quick-Service Restaurant ( QSR ) industry with demonstrated results in identifying and awarding multiple shop owners (MSO) . This role involves developing and implementing effective sales strategies to recruit and onboard new franchisees, driving New Restaurant growth, and ensuring the long-term success of the brand. Our preferred candidate will come to the team with already established relationships with potential prospects and franchise broker networks in this "roll your sleeves" up position.
Key Duties/Responsibilities:
Franchise Recruitment: Identify, qualify, and recruit potential franchisees who align with our brand values and business objectives
Help develop and execute targeted recruitment strategies, including digital marketing, networking, and industry events
Conduct initial franchise sales and follow-up meetings
Manage the entire sales process from lead generation to closing deals
Franchise Sales: Develop comprehensive sales proposals and presentations tailored to the specific needs of potential franchisees
Ensure compliance with all legal and regulatory requirements
Provide accurate and timely information to potential franchisees throughout the awarding process
Address and resolve any objections or concerns raised by potential franchisees
Franchisee Onboarding: Oversee the onboarding process for new franchisees executing on a seamless franchise excellence approach
Provide ongoing support and guidance to franchisees to ensure successful store openings and operations
Sales Performance: Track and analyze key sales metrics to measure performance and identify areas for improvement
Develop and implement strategies to increase sales productivity and efficiency
Maintain accurate and up-to-date records of all sales activities and pipeline data via FranConnect
Ability to align with sales funnel metrics and improve upon them
Brand Representation: Serve as a brand ambassador, promoting our brand values and culture at all times
Build and maintain strong relationships with potential and existing franchisees
Stay up-to-date on industry trends and best practices
Position Requirements (Education, Qualifications, Experience): Proven track record in franchise sales, in the QSR industry
Strong understanding of the franchise business model and regulatory compliance
Excellent communication and interpersonal skills
Presentation prep and "front of room" abilities will be best of the best
Strong negotiation and closing skills
Ability to manage multiple tasks and prioritize effectively
Self-motivated and results-oriented
Bachelor's degree or equivalent experience
Willingness to travel as needed (may require some weekend travel)
If you are a passionate and driven individual with a proven track record in QSR franchise sales with a desire to be part of a Brand explosion, we encourage you to apply.
C ompetencies: Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
Influencing Others - Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
Initiative - Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
Innovative and Creative - Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
Managing Execution - Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
Negotiating - Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others' views and empathizes.
Relationship Management - Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
Physical Requirements:
Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's®, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.