Front Desk Sales/Membership Advisor at Top Wellness Studio
New Yesterday
Our location (StretchLab Beverly) is far and away the #1 stretch studio in the country.
We have an amazing team and looking for candidates who will contribute a top tier work ethic and positivity to our environment, and help us in our vision to solidify our position as the #1 stretch studio. Daily focus, punctuality, customer service, and commitment to excellence are paramount. We also have a strong focus on cultivating our own personal development, mental health, and professional growth. If you want to be part of something special, this is the place to be.
We're currently seeking a motivated, energetic, and committed individual that has savvy for sales, relationships, and a love for health & wellness We're looking for someone who is ready to take their life and fulfillment to the next level.
Founded in 2015 in Los Angeles, California -- StretchLab Beverly is the world leader in one-on-one assisted stretching. We've gathered a team of experts to deliver on the promise of having the finest team of stretching professionals gathered anywhere. Our clients range the entire spectrum from general population to athletes, celebrities, elderly citizens, and everything in between.
FRONT DESK POSITION:
The main purpose of the Membership Advisor/Sales position is to drive new membership sales, build rapport and connection with clients, ensure the Flexologist (stretch therapist) is prepared for their sessions, handle various client matters, and ensure the daily operations are running in a smooth and efficient manner. Client retention is a huge component. Basic health & fitness knowledge or background is required. Bachelors degree is preferred.
This is an amazing opportunity to gain experience in a new modality that truly improves the quality of people's lives and creates a real impact. We're looking for self-starters who have a daily hunger to succeed and unlock their true potential. We truly care about your personal development, and we pride ourselves on providing constant continued education for our team members.
COMPENSATION:
Base pay of $20/hour
Industry leading sales commission structure
(Average range equals $25-$30+ per hour)
401k
Paid Training
Perks:
Industry-leading commission structure
Coffee, energy bars, & snacks on-site 24/7
Access to cutting-edge recovery tools & techniques
Free stretches from highly-trained professionals
Motivating & upbeat environment
Continued education to further your knowledge & skills in anatomy, marketing, business strategy, customer relationships, and beyond
REQUIREMENTS:
Excellent sales and customer service skills
Goal-oriented with an ability to sell memberships
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure
Desire to constantly learn and trust the process is a MUST
Must be a great listener
At least (1) day of weekend availability is a must
Positive energy, enthusiasm, & great attitude brought daily
Must love connecting with people and have passion for helping them achieve goals
Must have a professional work ethic, be reliable, and adhere to our professional conduct policies
Incredible attention to detail and ability to retain information
RESPONSIBILITIES:
Conduct the membership sales process
Make outbound calls to prospects
Book and confirm appointments
Enter detailed notes on each client
Follow the GM's lead on short and long term strategy & goals
Manage the front desk to greet and check-in clients with a big smile when they enter the studio
Continued education on our proprietary StretchLab digital platform to become an expert in the benefits of stretching and explaining those benefits to clients
Build genuine rapport & create a connection with clients, showing empathy and understanding
Tasks such as reviewing the daily plan for each client, making new client introductions, restocking inventory, cleaning, choosing today's music playlists, and more
Achieve monthly sales quota, and follow-up with leads and missed intro classes
Participate in special events to promote the studio
Ensure studio is clean, sanitized, and tidy at all times
Other duties as assigned -- candidates must be adaptable and always ready to progress as our strategies evolve
There are further earning opportunities for candidates with skills in the realms of content creation, digital marketing, and partnerships.
Job Type: Part-time
Pay: $ $30.00 per hour
Expected hours: 30 – 35 per week
Benefits:
401(k)
Employee discount
Flexible schedule
Work Location: In person
- Location:
- West Hollywood, CA, United States
- Job Type:
- PartTime