Guest Experience Sales Leader This isn't a back-office, administrative role it's a front-line leadership position where your success is measured by how well you and your team do two things: Delivering an outstanding customer experience Meeting and exceeding sales and membership goals Hand & Stone Massage and Facial Spa is seeking a Guest Experience Sales Leader who can inspire, coach, and drive a team to new levels of success. If you love leading people, celebrating wins, and creating memorable experiences for customers this role is for you! Leading two thriving spas (Panama City Beach & Destin), you'll step into a true multi-unit leadership role where you'll recruit, train, and inspire our teams to achieve amazing results. What you'll do: Lead daily huddles that energize and align the team. Lead by example, walk the talk. Build, coach, and motivate a team to crush sales and membership goals. Keep the customer experience at the heart of everything from check-in to check-out. Celebrate wins, recognize talent, and grow your team's confidence and skills. Roll out promotions, contests, and community events that bring the spa to life. Own the numbers track results and turn insights into action plans that win. What we're looking for: 2+ years of leadership experience (spa, retail, hospitality, fitness, or sales industries preferred). A high emotional IQ motivator who thrives on coaching and team development. Goal-oriented with a proven track record of driving results. An excellent communicator who inspires positivity and accountability. Someone who leads from the front desk and breakroom not from the office. Why you'll love it here: Competitive base pay + monthly and quarterly performance bonuses. Benefits and employee perks. Ongoing leadership development and training shaped with your input. A supportive, high-energy culture where wins are celebrated and your leadership makes an impact every single day. Team outings. Even a company cruise. Room to grow this role is a launchpad for ambitious leaders ready to step into broader multi-unit or regional leadership in the future as we have additional spas in our development plan. Ready to lead, inspire, and grow with a team that loves what they do? Apply today and let's build success together!