Join FLS's diverse and dynamic Sales team as the Head of Site Sales, Mining USA where you will play a critical role in managing and enhancing our client relationships. You will be responsible for leading strategic business development initiatives across all Service Business Line offerings, achieving sales targets, and fostering a strong sales force within your designated Sales Area. This role requires a customer-focused approach, with frequent visits to key clients to ensure long-term partnerships and drive business growth. Key Responsibilities: • Client Relationship Management: Develop and strengthen client relationships through regular visits, fostering retention and growth strategies to enhance profitability within the Sales Area. • Strategic Business Development: Lead the identification of business opportunities, manage account lifecycles, and support install base lifecycle activities to achieve order intake and market growth objectives. • Sales Strategy Execution: Establish and implement a tactical business plan and budget aligned with the overall sales strategy, providing leadership on the long-term strategic direction for the Sales Area. • Sales Pipeline Management: Build and manage a robust sales pipeline, ensuring CRM data accuracy by monitoring industry trends, customer needs, and market information. • Team Leadership: Manage, develop, and mentor a team of Site Account Managers, building their capabilities to support overall Sales Area strategy. • Financial Accountability: Oversee regional sales costs and budgets, and be accountable for sales performance, contribution margins, and business development results. Report monthly on these metrics. • Market Analysis & Forecasting: Analyze market trends, data, and project information to forecast opportunities for a 0–5 year outlook, contributing to the strategic direction of the Sales Area. • Customer Advocacy: Act as a general representative for the Sales Area, managing external relationships and resolving disputes, warranty issues, and accounts receivables. • Cross-functional Collaboration: Interface with Service Line Management to drive order intake growth and contribute to SIOP processes for parts demand forecasting. • Safety Leadership: Promote a culture of safety, ensuring that operational activities prioritize the well-being of the team and others affected. • Marketing & Events: Budget for and communicate key marketing requirements, including trade shows, conferences, and client events. Qualifications: • 10+ years of experience in Mining Sales Management • 5+ years experience leading and developing high-performing sales teams. • Bachelor’s degree in Business, Sales, Marketing, or relevant experience • Strong analytical, problem-solving, and decision-making skills. • Ability to influence and communicate effectively with executive leadership. • Willingness to travel up to 65% within the Sales Area. What we offer: • Competitive wages and Benefits package (Extended Health, Dental, Life Insurance, AD&D, Health Spending Account, Optional Critical Illness, Short and Long-Term Disability) • Time to recharge through 3 weeks’ annual vacation • RRSP Program for retirement preparation • And some extra help when you need it through our Employee Assistance Program • An equal opportunity employer committed to creating a diverse and inclusive workplace • A global network of supportive colleagues and growth opportunities