Scenic Automotive Group – Full-time | On-site Pay: Competitive base + performance bonuses Benefits: Health insurance, 401(k), Paid time off, Advancement opportunities About Us: At Scenic Automotive Group , we believe the car-buying experience should feel good – for our customers and our team. We’re not your typical dealership. We focus on relationships over pressure, conversations over pitches, and long-term trust over short-term sales. We’re growing fast and looking for friendly, motivated people to join our team. What You’ll Do: As a Customer Experience Specialist , you’ll be the first point of contact for customers who are actively reaching out to us. Your job is to build trust, answer questions, and help guide them through their car-buying journey — no cold calling, no high-pressure tactics. Daily Responsibilities: Respond to inbound leads (phone, text, email, chat)

Answer questions about vehicles, availability, and next steps

Schedule appointments or test drives with the sales team

Log interactions in our CRM system (we’ll train you!)

Follow up with interested customers in a helpful, non-pushy way

Communicate closely with sales staff to ensure a smooth customer experience

Who We’re Looking For: Friendly, energetic, and people-focused

Comfortable talking on the phone and writing messages/texts

Organized and self-motivated

Tech-savvy (or willing to learn our basic systems)

Previous experience in customer service, hospitality, or sales is a plus — but not required

What We Offer: Competitive pay + bonuses based on performance

Health, dental, and vision insurance

401(k) and paid time off

Ongoing training and career growth

Supportive, upbeat team culture

Schedule: Full-time

Weekend availability one Saturday every three weeks and one other day off during that week in addition to Sunday Off

Apply Today! If you love helping people, enjoy fast-paced environments, and want to be part of a growing team that’s changing the dealership experience — we want to hear from you