Inside Sales / Customer Service Representative

New Yesterday

Inside Sales / Customer Service Representative
Primary job responsibilities include but are not limited to the following:
Drive profitable growth through developing and maintaining contact with all customers in the market area to ensure high levels of customer satisfaction. Generate and support quotations compliant with technical and commercial accuracies for products and services. Develop and maintain customer relationships working in concert with the Outside Sales /Technical Account Lead. Work with customers to resolve complaints and answer all technical and non-technical and commercial concerns. Stay current on all new and existing products, specifications, bulletins and catalogs / literature of our manufacturers and monitor the status of others operating in the marketplace. Qualifications
The ideal candidate should have strong skills in the following: >3 years of experience in the industrial / mining / energy industry and water/wastewater with respect to equipment and system operations related to pumps, valves, motors, flow path equipment and electrical controls. Able to present technical merits of a product or engineered solution from maintenance technicians through senior level management. Strong familiarity with Microsoft Office programs including skills to navigate web-based literature and programs. Strong consideration for with ERP "Sage" operating system. Candidate must have strong interpersonal skills to communicate clearly and work across the organization. Able to work as part of a team. Full understanding of pricing and proposal models. Able to read and interpret maintenance and repair manuals and electrical / mechanical schematics for use in troubleshooting plant / equipment issues. Able to organize and prioritize workload to maximize efficiency.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -082025-402496
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Location:
Phoenix, AZ, United States
Category:
Office And Administrative Support Occupations

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