WHO WE ARE:

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com. Superior Fence & Rail is an industry leader with multiple branch locations. We partner with a national home improvement chain, multiple home builders and general contractors for fence installation requirements. Do you like working in construction or home improvement, but want better hours, pay, and benefits and also stable, full-time employment? Are you looking for an opportunity to work within a growing company? Superior Fence & Rail, a national leader in the fencing industry, is seeking a high-energy, detail oriented Inside Sales Representative – Lead Generation to support our outside sales team. Your mission: connect with prospective customers, gather key project information, and schedule appointments for our field representatives. You'll be the first voice of Superior Fence & Rail—setting the tone for a professional and seamless customer experience. This is not a cold-calling sales role—it's a strategic lead generation and appointment-setting position that helps fuel our outside team's success. Key Responsibilities: Deliver friendly, professional service to all prospective customers via phone, text, and email Set qualified appointments for our outside sales team by understanding customer needs and matching them with the right solutions Manage inbound and outbound communications, ensuring all inquiries are responded to promptly Maintain accurate and up-to-date customer and lead information in the CRM system Follow structured scripts and call flows to ensure consistent, high-quality messaging Proactively follow up with warm leads from online forms, events, or referrals Track and meet daily/weekly KPIs related to outbound calls, contact rate, and appointments set Collaborate with the outside sales reps to ensure smooth transitions and lead quality feedback Handle customer objections with professionalism and offer solutions clearly and effectively

What We're Looking For: Required Skills & Abilities: High energy and engaging communication style Quick learner with strong information retention Excellent verbal and written communication skills Organized, detail-oriented, and self-motivated Comfortable working in a performance-based environment Resourceful and solution-driven, even in challenging situations Strong computer skills; familiarity with Microsoft Office or Google Workspace CRM experience is a plus (but we'll train you if needed) Preferred Experience: 1+ year in an inside sale, call center, or appointment setting role Experience working in construction, home services, or retail sales is a plus What We Offer: Paid training and ongoing sales coaching Advancement opportunities within a fast-growing company Full benefits package including medical, dental, vision, and 401(k) Positive, team-oriented work environment with strong support systems Job Type: Full-time Pay: $18.00 - $20.00 per hour Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.