Position: Inside Sales Representative Bill Howe Plumbing, Heating & Air, Restoration & Flood Services 9210 Sky Park Ct, San Diego, CA 92123

Our Opportunity: Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating, and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way. Core Values: H eart- Fiercely committed to the needs of our employees, communities, and customers O pportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities W orld-Class- Aiming to be the BEST at what we do E thical- Striving to be transparent, fair, and ethical Pay & Benefits: Base pay 20-22/hour plus uncapped commission Full medical, dental, vision, life insurance plans, and employee assistance programs 401k with company matching Sick time: 40 hours front-loaded when you reach 90 days Paid time off: floating holidays & vacation starts accruing after 90 days Responsibilities: Increasing sales and providing customer support and service options/recommendations Call requirement of 50 calls per day Listen and assess the needs of each customer, and quickly provide appropriate solutions Follow-up on all pending and recommended work with customers and their technicians Build sustainable relationships of trust through open and interactive communication Meet personal/customer service team sales targets and call-handling quotas Primary sales through inbound prospecting, and following up with customers Take the extra mile to engage customers Present and explain consumer financing options (Goodleap, Greensky) to customers to increase affordability and close rates. Pre-qualify customers for financing programs and assist with loan application submission and documentation. Clearly communicate terms, monthly payment estimates, and promotions to help customers make confident financial decisions. Qualifications: 3 or more years of Inside Sales experience Previous experience providing exceptional customer service Knowledge of the Plumbing/HVAC/Restoration/Construction industry is a plus Valid driver's license Physical Requirements: Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs. Operate standard office equipment (computers, phones, copier, fax machine or scanner). Environmental Conditions: Climate-controlled office setting. Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 245-5469.