Job Summary: The Inside Sales Lead is responsible for generating new and cultivating existing business with our 500+ transactional accounts. This position will be tasked with cold calling, following up on leads, handling incoming inquiries, providing estimates, and closing sales. The Inside Sales Lead is a member of the Growth team, and reports to the Sr. Director of Growth Services. The ideal candidate must be energetic, well-spoken, and eager to close sales and increase revenue. This position will be based out of Spencer Technologies’ Global Headquarters in Medway, MA. Core Duties: • Source new sales opportunities through inbound lead follow-ups and outbound cold calls and emails. • Research accounts to identify key players and generate interest. • Perform effective presentations to prospects. • Achieve quotas. • Route complex and strategic opportunities to the appropriate business development manager for further development and closure. • Contact regular and prospective clients to check in on their needs. • Understand the needs and expectations of the clients and provide relevant solutions/services. • Recommend services to clients, based on clients' needs and interests. • Answer clients' questions about services and pricing model. • Provide estimates, quotes and bids that meet specific client needs while maintaining a healthy margin. • Responsible for closing sales deals and achieve client satisfaction. • Establish and maintain friendly ongoing professional relationships with clients. • Perform administrative duties, such as preparing sales forecasts and reports. • Build steady pipeline and client rapport. • Maintain records of client contacts. • Provide on-going updates regarding sales opportunities, client concerns and other relevant information, to facilitate/track business. • Keep updated records of win-loss sales activities. • Maintain up-to-date knowledge of service offerings.

Basic Qualifications: • Proven sales experience. • Exceptional client service. • Track record of over-achieving quota. • Fast-paced, goal oriented who can provide world-class service to our clients. • Able to learn products, sales processes, and systems. • Effectively initiate and manage outbound/inbound sales calls and emails. • Engage in consultative selling dialogue with emphasis on business impact (ROI, etc.). • Flexible and open to take on new assignments as needed. • Working knowledge of Microsoft Word, Excel, Access, and Outlook. • College degree is preferred. • This position has limited travel, but candidate must be willing to travel as required. • Exceptional verbal and written communication skills with high level of confidence. • Strong phone presence. • Active listening skills. • Multi-task, prioritize and manage time effectively with a sense of urgency. • Great client service skills. • Enjoy selling. • Strong teamwork skills. • Problem solving/analytical skills. • Solid time management and organizational skills with ability to follow through. • Self-motivated with a high degree of initiative, and ability to work unsupervised. • Excellent negotiation skills. • Creative thinking and problem-solving skills.