JOB ID 212 - Inside Sales Specialist- Bilingual- English/Spanish Location: Bedford, Texas - This position is onsite Pay:  Around $55,000 annually $15.00 per hour + uncapped commission $500-$800 commission biweekly if you're doing your job (not a hard sale, people are calling to activate electricity) Type:  Contract to hire Schedule:  Must be flexible during department hours M-Sat, 8:00 AM to 6:00 PM All new associates will work on Saturdays In coming months department hours will be extended:  M-Sat, 7:00 AM to 9:00 PM Training schedule:  M-F, 9:00 AM to 5:00 PM (30 minute lunch) for approximately (2) weeks, hours may not reach full-time during training Career outlook:  Uncapped commissions!  Company is growing and there will be room to grow with incoming new lines of business.  Benefits + 401k with match.

Job description: Handle Inbound and Outbound Calls: Manage approximately 30–35 daily inbound calls from individuals moving homes, switching electricity services, or seeking customer support. Calls typically last 12–15 minutes, with more time required for in-depth product discussions. You’ll also return missed calls and handle follow-ups.

Sales & Customer Service Blend: Engage both sales and customer service conversations—this role is not purely sales. You’ll listen to customer needs, explain available electricity plans, and help them choose the best option for their home.

Future-Focused Outbound Calling: While outbound call volume is currently limited to follow-ups and return calls, future responsibilities will include cold calling using an auto-dialer system.

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