Inside Sales Supervisor

Denver, CO, United States

Permanent

Sales

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Summary:

The Supervisor Inside Sales is responsible for managing, maintaining, and building a team of highly motivated, self-disciplined, Inside Salespeople that are dedicated to customer service and sales growth. Will leverage technology and experience to establish and maintain customer relationships and bring new efficient processes to best meet the customers' requirements.

What You'll Do:

Coordinate training, projects, and specific tasks to personnel within inside and counter sales

Gather marketing information regarding customers, competitors, and pricing as well as implements sales strategies set forth by senior management

Supervise a team that processes telephone orders by quoting product prices, delivery specifications, and payment terms by offering substitute products where appropriate

Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers

Assist outside sales personnel by processing priority transactions

Establish and maintain customer relationships, communicates with customers and co-workers to provide technical information

Participate in product meetings, product and process seminars, and product training to enhance and maintain personal and product knowledge

Gains familiarity?with?the day-to-day operations of the business and participates in improving operations by offering potential alternatives to existing methods

Work with branch personnel and vendor representatives to identify new potential stocking items

Drive supplier rationalization to improve margins and leverage with suppliers

Other duties as assigned

Qualifications

High School or GED - Required

Ability to consider all aspects of selling including?vendor relationships, profit, and loss concepts and long and short-term goals of the company

Ability to exhibit a positive, friendly, and helpful attitude with customers, and to be sensitive to their needs

Ability to prioritize and manage multiple tasks and deadlines

Experience with Microsoft Office and the Web

Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills

Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence

Product and application knowledge essential

Able to work overtime as needed

Familiar with Customer Relation Management Tools (CRM)

Additional Information

Physical Demands:

Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%

Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%

Use hands to finger, handle, or feel: Operates a computer and other office machinery - Frequently - 21% to 50%

Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%

Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%

Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Frequently - 21% to 50%

Weight and Force Demands:

Up to 10 pounds - Frequently - 21% to 50%

Up to 25 pounds - Occasionally - up to 20%

Up to 50 pounds - Occasionally - up to 20%

Working Environment:

Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - None

Exposed to electrical hazards; risk of electrical shock - None

Handles or works with potentially dangerous equipment - None

Travels to offsite locations - Occasionally - up to 20%

Disclaimer:

"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."

For the state of Colorado only, the pay is $77,246.37 to $115,869.56 , depending upon qualifications, experience, and other considerations permitted by law.

This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.