Inside Sales/Customer Service Representative - Hanover MD

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Inside Sales/Customer Service Representative Are you a proactive and detail-oriented professional with a passion for customer service and technical sales? Chesapeake Systems is looking to add an Inside Sales/Customer Service Representative to join our Parts Department. This position plays a key role in supporting our customers and ensuring smooth coordination across multiple divisions and product lines. If you believe that you have the traits and are looking to join a great team, WE WANT TO HEAR FROM YOU!

Essential Functions:

• Work directly with customers and provide quotes and process orders for various parts and some equipment sales
• Work closely with vendors to verify and expedite orders
• Enter all orders in our current accounting/business system
• Process returned goods to vendors or the Chesapeake inventory
• Remain knowledgeable on the parts and equipment of all current and future manufacturers sold by Chesapeake Systems

Qualifications: 2-4 years of similar experience in customer service or inside sales Experience in the industry is a plus High school diploma or GED required Valid driver's license Proficiency in Microsoft Outlook, Word and Excel Ability to navigate factory websites and online ordering

Physical Demands: This position will work primarily in the office environment of the parts department and in the warehouse anytime the need arises Must be able to operate standard office equipment Must be able to use a computer to access, input, and retrieve information Must be able to tolerate warm and cool working environments May on occasion, be required to lift up to 25lbs. Base Pay: $58,000 - $70,000 (Bonus available) Commensurate with experience. This range represents a general guideline, however a number of factors are considered when determining base pay offers such as the scope of responsibilities of the position and the candidate' experience, education, skills and current market conditions