AboutLoanCraft

Home equity lines of credit were up substantially in 2024 and are still in high demand. Although people are putting off home purchasing plans because of higher mortgage interest rates, a record number of homeowners are tapping their home equity in this market to remodel their homes or finance other purchases.

LoanCraft, in business since2003,is an exclusive service provider forone of thelargest mortgage loan providers in the Midwest. In thiscapacity, we help our mortgage clients originate, process, and underwritehome equity lines of creditfairly, accurately, and efficiently.

If you enjoy a fast paced, technology driven environment, lets talk. As we continue to grow, we are seekingenergeticandpositiveindividualsto work with HELOC products.We cover the cost of training andlicensing,and nomortgageexperience is necessary!

We welcome you to visit our website atwww.loancraft.netto learn more about the services we provide for our clients.

What You Will Do as an Inside Sales/Customer Service Representative:

• EstablishRelationshipswith WARM leads that we provide you. There is NO coldcalling in this role. Ourleadsare pre-qualified.
  
• Followa structured,phone-basedconsultative sales process to collect necessary information from the consumer.
  
• Promotethe product bygeneratingandpresentingproposals to theconsumerthat highlight the benefits and features of the Home Equity Line of Credit (HELOC) product, while providing education and ensuring comprehension of the key HELOC product features.
  
• Assistwithcollecting and reviewing customer financial documentation to ensure accuracy, working in partnership with Loan Processors.
  
• Serveas the client's primary contact point during the full origination process.
  
• Exceedsales goals andobjectives.
  

Qualifications for the Inside Sales/Customer Service Representative role:

• Financial Acumen-Ability to analyze andcomprehendfinancial data.
  
• TimeManagement -Solid time management skills with the ability to organize, prioritize and perform multiple detail-oriented tasks simultaneously in a fast-paced technology driven environment.
  
• Communication Skills Ability to interact comfortably over the phone with customers, building trust andestablishingrelationships with each client.
  
• Tech Savvy -Working knowledge of Microsoft Office applications.
• Coachability-Continuous training and coachingareprovidedby us tokeep your skills sharp,you bringthe willingness to learn the LoanCraftWay.
  
• Education-Some college credit hours arerequired.Sales experience is NOTrequired! We have successfully coached and trained many people from a wide range of backgrounds.
  

Perks & Benefits for the Inside Sales/Customer Service Representative role:

• Comprehensive Medical, Dental, and Vision InsuranceOptions
  
• Long Term Disability/Group Term Life
  
• Voluntary Term Life/Voluntary Critical Illness
  
• Paid Sick and VacationTime
  
• Paid Holidays
  
• 401(k) with Company Matching
  
• Tuition Reimbursement
  
• Quota Luncheons and Company Events
  
• Opportunities for Advancement
  
• Performance Incentives
  
  

Compensation for the Inside Sales/Customer Service Representative role:

This position offers a strong base hourly rate, plus a monthly uncapped commission based on personal performance. Annual compensation between $65,000-$90,000.