At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the status quo while remaining focused on our customers’ success. We value teamwork and collaboration and encourage our people to build strong, trusting relationships with their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us!
PitchBook’s Account Development Manager for Direct Data provides support to our Sales and Customer Success teams as well as our clients related to our Application Programming Interface (API) and data feed solutions. Direct Data Account Development Mangers are tasked with learning about the challenges and needs of our clients. Account Development Mangers work in collaboration with our Direct Data Sales Engineers to customize data feed and API solutions that will effectively address client challenges. This role is an opportunity to have a direct impact on the business performance of PitchBook’s Direct Data team.
Primary Job Responsibilities:
Consult with PitchBook clients and prospects to determine suitability of our customer-facing data feed and API solutions in their processes
Partner with PitchBook’s Sales and Customer Success teams to sell data feed and API solutions to clients and prospects
Manage a queue of client or prospect projects and sales opportunities
Accurately forecast opportunity pipeline on a weekly, monthly, and quarterly basis
Drive innovation throughout the department by finding new and creative ways to serve our customers, sell our products, and build our team
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
3+ years of previous experience in full cycle business development and/or account management
Experience working with customer-facing data feed and API solutions and implementation, particularly with RESTful APIs
Previous experience selling to large Banking, GP, LP, and non-financial Corporate customers
Experience working in cross-functional account management organization with divided responsibilities and defined collaborative workstreams
Willingness to learn database concepts, including but not limited to relational tables, data types, and normalization
Ability to explain technical concepts to both technical and non-technical audiences including methods for fuzzy matching, name matching, and record reconciliation
Both social and technical with the ability to foster relationships with senior level executives
Understand why and how each of our diverse client types engages with our product and data
Proficiency working with Salesforce and other CRM tools
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
Benefits + Compensation at PitchBook:
Physical Health
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Dependent Care FSA
Employee referral bonus program
Quarterly team building events
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $100,000
Annual on target variable commission of fully ramped representative meeting expectations: $108,750
PitchBook currently has no cap on commission and commission is determined by individual performance
Working Conditions:
We believe our business and our culture are strongest when we work together in person. We also know that it’s helpful to have some flexibility to work remotely. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 3+ days/week and that you are in the office full-time during the training period, for which the length varies by role. During an initial phone screen, the team will discuss expectations for this specific position.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It’s our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we’ve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
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