Key Account Manager, Austin

Key Account Manager

10 Days Old

Our client is a biotechnology company founded to commercialize a groundbreaking prostate cancer diagnostic test. This emerged from a genomic discovery made at the a top accredited University, from which the company is spun out.

Our client is seeking a dynamic Key Account Manager to join its growing team. The ideal candidate will provide high-quality experience in business development to partner with physicians and healthcare facilities to promote and future diagnostic offerings. is a urine based liquid biopsy to help doctors potentially improve patient healthcare by avoiding unnecessary prostate biopsies. This ideal candidate will be able to manage all sales functions for a growing CLIA certified diagnostic company. This candidate must be able to manage day-to-day business area activities, interface with various team members within the company, and be dedicated to problem solving with a timely manner as the need rises.

Key Responsibilities:

Manage day to day sales operations within defined geography
Demonstrate ability to understand and apply scientific concepts in a sales process
Interact regularly with sales colleagues across the country
Provide accurate territory forecasts when necessary
Interface with Sales, Marketing, CLIA lab scientists, operations and executive team
Offer timely contact and solutions to all incoming requests from customers, patients, providers and partners
Keep focus on process development for improvements in efficiency and customer experience
Partner with lab operations to ensure successful functions including but not limited to launches, conferences, process improvements, etc
This role will work with PHI. As such, the ideal candidate has experience handling PHI
Employee will need to complete HIPAA/PHI training upon hire
Employee will be dedicated to keeping themselves educated on Diagnostics' offerings and services
Travel Responsibilities - 50% minimal

Qualifications

Education and Experience:

Bachelor's degree required with a minimum 5-10 years' experience selling into physician offices and healthcare networks
Previous sales experience in Urology or Diagnostics is strongly preferred
Strong history of documented sales achievements
Ability to build trusted relationships with senior level healthcare professionals
Exceptional enthusiasm, and communication (written and verbal) skills and proven ability to develop and deliver high impact messages to customers and senior executives
Interacts internally and externally with all levels of the organization ranging from individual contributors to executive level management, requiring negotiation of critical matters and the ability to persuade and influence diverse groups such as employees, colleagues, vendors, clients, and agencies
Experience/proficiency with CRM systems and Microsoft products: Excel, PowerPoint, Word, etc.
Able to travel up to 50% of work week
Able to lift boxes and hand deliver MPS kits to physician offices
Strong ability to analyze performance trends and operational metrics to identify and articulate performance issues and improvement opportunities
Proven ability to analyze issues for root cause, and fix them at the source. Must be able to make quick and concise decisions
Diverse background that includes experience with clinical labs, marketing, and sales teams
Effectively manage relationships with existing clients to drive growth trends and achieve/exceed territory goals
Effectively allocate time across territory spending 90% of working time in the field
Rely upon a close understanding of the territory and current customer needs by providing precise monthly forecast numbers broken down by physician
Effectively leverage company resources/tools to maximize business results (marketing materials, speaker programs, regional trade shows)
Maintain Travel & Expense budget for territory with accuracy and integrity
Demonstrate a high level of accountability for all administrative tasks (CRM utilization, weekly reports, etc.)
Maintain integrity in all business interactions, comply with all laws and regulations, and behave in accordance with the organization's employee handbook and code of conduct

Why Join:

We offer competitive salaries along with extensive medical, vision, and dental plans for you and your family starting on day one!
We invest in our employees' financial futures by gifting 3% of salary towards your 401k.
We help our employees develop their careers through mentorship, promotional opportunities, training and development and more.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

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Location:: Austin

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