Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to manage online appointment bookings, POS, CRM, employee management, inventory, marketing programs and more. Zenoti helps clients streamline their systems, reduce costs and improve customer retention and spend. Our platform is engineered for reliability and scale and serves businesses of all sizes. Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries, including global brands such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our accomplishments include a unicorn valuation over $1 billion, recognition as Next Tech Titan by GeekWire, an $80 million investment from TPG, and ranking among the 316th fastest-growing North American companies on Deloitte’s 2020 Technology Fast 500. We are also Great Place to Work Certified for 2021-2022, reaffirming our commitment to empowering people to feel good and find their greatness. To learn more, visit Zenoti at https://www.zenoti.com. What We’re Looking For You’re a consultative seller who thrives on solving complex problems, challenging conventional thinking, and driving meaningful change for customers. You’re equal parts educator, strategist, and closer—and you know how to lead a customer to a better way of running their business. 5+ years of B2B sales experience , preferably in SaaS, with a consistent track record of exceeding quota. Experience selling into small to mid-sized businesses , ideally in a multi-location or franchise model . Direct experience using the Challenger Sales methodology or a similar insight-driven approach—confident teaching for differentiation, tailoring your message, and taking control of the deal. Industry experience in the spa, salon, fitness, or wellness space is a big plus. Ability to lead a multi-threaded sales process involving both operational and executive stakeholders. Strong business acumen—to reframe customer challenges, quantify impact, and align Zenoti’s platform to deliver ROI. Comfortable generating your own pipeline in collaboration with SDRs and marketing, not just relying on inbound. Self-motivated, curious, and coachable. You enjoy learning and want to be part of a team that shares best practices and constantly improves. Excellent presentation and communication skills—both written and verbal. What You’ll Be Doing As an Account Executive on the Spa/Salon mid-market team, you will lead prospects through a transformative buying experience, helping them rethink operations and customer experience with Zenoti at the center. Lead with insight : Deliver compelling, insight-led discovery that challenges the status quo and reframes problems and opportunities. Tailor your message : Align Zenoti’s platform to the prospect’s goals—streamlining operations, increasing guest retention, boosting staff performance, or growing revenue across multiple locations. Own the full sales cycle : From qualification to negotiation and signature, guide every step with confidence. Build a strategic pipeline : Generate high-quality opportunities through smart outbound prospecting in addition to qualified leads from SDRs and marketing. Collaborate to win : Work with SDRs, Technical Sales Engineers and Marketing to design demos and conversations that address prospect pain points. Create urgency and drive change : Use business cases, customer stories and data to justify change internally. Ensure a high-quality handoff : Transition closed accounts to implementations and customer success with detailed notes and context for smooth onboarding. Stay connected post-sale : Re-engage with existing customers to identify upsell opportunities and maintain long-term relationships. Influence sales strategy : Share field feedback and help improve messaging, process and performance across the team. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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