Premium Seat Sales Team Member Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Across multiple live music venues, the Premium Seat Sales team is responsible for generating premium seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).
Role Responsibilities Assisting the Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s). Preparing, issuing, and verifying return of all premium seat contracts as advised by Director of Premium Sales and Service. Overseeing and maintaining accounts receivable. Assisting in maintenance of client relationships. Acting as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with the Director of Premium Sales and Service. Managing client tickets using Archtics. Maintaining client email database and facilitating regular email updates on various items via online communication program (Marketing Cloud). Coordination of on-site premium experiences program responsibilities and client services for concert events. Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.). Conducting cold calls and prospecting for new clients. Assisting in implementing marketing strategies with Director of Premium Sales and Service. Performing other duties as assigned by management.
Qualifications Associates degree required; Bachelor's degree preferred. Strong communication skills. High energy. Excellent customer service skills. Ability to multi-task and problem solve. Creativity. Highly organized. Ability to work in a team setting. Ability to anticipate needs of VIP clientele. Commitment to excellence. Minimum 1-2 years of relative business experience. Social media savvy a plus. Some experience in hospitality and/or entertainment preferred. Computer proficiency: Excel, Word, Power Point.
Benefits & Perks Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: Health: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA). Yourself: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days. Wealth: 401(k) program with company match, stock reimbursement program. Family: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support. Career: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment. Others: Volunteer time off, crowdfunding match.
Equal Employment Opportunity Live Nation aspires to build teams that reflect and support the fans and artists we serve. We aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.