Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Manager 1, Retail Sales Department:University Hospital | University Hospital Gift Shop To improve the lives of customers by offering a variety of products that serve their needs while delivering and maintaining excellent customer service and satisfaction. Responsible for guiding a multi-million dollar business by executing all daily, quarterly and seasonal duties of the gift shop locations. Establish success in all aspects of customer service, operations, team development, merchandise presentation and assortment. Position Scope: The Ohio State University Wexner Medical Center Gift shop is a service organization to patients, visitors and staff of the medical center, helping to increase the reputation and overall satisfaction of the medical center. This position is focused on helping the organization achieve its goals through leadership in the discipline of retail, merchandising, and customer service. Combined, the gift shops generate over four million dollars in revenue annually. The gift shops offers a full line of merchandise including, gifts, clothing, reading materials, confectionery etc. Position Summary: Performs a variety of duties necessary to foster the continued growth of this multimillion dollar operation. Responsibilities vary from day to day but include knowledge of overall state of the stores, current staffing levels and previous days performance. Responsibilities also include company initiatives, fiscal responsibility, ensuring productivity and compliance with Medical Center policies and procedures. This is a leadership role that provides leadership to student staff and part time employees that support the customer experience, overall operations and total store results. This position also coordinates with other managers across job functions to ensure seamless operation of multiple locations. Additional Information: Location:Rhodes Hall (0354) Position Type:Regular Scheduled Hours:40 Shift: Varying Shifts Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.