Manager - Global Logistics Sales & Operations (ATL) - Duluth, GA
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GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Manager, Global Logistics Sales & Operations is responsible for leading strategic sales and business development initiatives across key international clients operating in the U.S. The role includes managing global RFQs, delivering integrated logistics solutions (ocean/air freight, drayage, warehousing, cross-border), and developing long-term partnerships with multinational corporations.
Compensation Range
$94,000 - $105,000 per year (Subject to Compensation Study Upon Candidate Selection)
Responsibilities
Acquire and manage multinational key accounts requiring cross-border and multimodal logistics support
Serve as the primary point of contact for global clients, ensuring consistency in communication and service delivery
Lead global RFQ responses and align pricing strategy with regional capabilities and customer expectations
Lead global RFQ responses and align pricing strategy with regional capabilities and customer expectations
Serve as primary contact for global clients, ensuring consistency in communication and service delivery
Design and implement customized logistics programs tailored to global supply chain structures
Coordinate closely with global HQ, regional offices, and U.S. operations teams to execute client SOPs
Drive revenue growth by identifying upselling opportunities across multiple services (FFW, Drayage, Warehousing, etc.)
Deliver QBRs and data-driven performance reviews to maintain transparency and drive continuous improvement
Monitor KPIs and financial metrics including gross margin, service level, and client satisfaction
Proactively identify risks and lead mitigation plans to ensure service reliability for high-profile clients
Represent Glovis in executive-level client meetings, contract negotiations, and global strategy forums
Strategic Planning & Collaboration
Collaborate with internal teams to enhance service offerings and align with global customer trends
Lead cross-functional projects to optimize global-to-local supply chain integration
Provide market intelligence to support investment decisions in infrastructure and capacity
Customer Onboarding & Support
Lead implementation of new accounts including contract setup, system integration, and training
Support issue resolution and act as escalation point for complex customer concerns
Develop long-term account plans focusing on mutual growth, innovation, and partnership
Other duties as assigned
Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills:
Excellent written and verbal communication skills in both English and Korean required due to extremely high volume of communication with customers/vendors in Korea Required
General understanding of the Supply Chain Management and the logistics industry Required
Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements Required
Ability to establish business plan and proceed new business developments/projects Required
Must be proficient with PC's Required
Intermediate MS Excel, Power Point, Word and database management Required
Additional Qualifications/Responsibilities
Education & Experience
Bachelor's Degree Required
7 - 10 years of experience relating to Supply Chain Management, Freight Forwarding, Logistics Required
8 - 13 years of experience relating to Business Management, Business Development Preferred
1- 3 years of supervisory experience Required
4 - 7 years of supervisor experience Preferred
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Possibility of operating desk machines
Precise Manual Dexterity - Writing, Typing, etc.
Possibility of domestic travel - 10%
Lift up to 10lbs
Carry up to 10lbs
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure
This position will be located in the Duluth, GA office
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
- Location:
- Duluth, GA, United States
- Category:
- Management Occupations