MASTER PROFILE Estimator / Sales Professional
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WHAT ARE WE LOOKING FOR: We are seeking a high-energy candidate with an entrepreneurial spirit and success in sales. Customers prefer a retail-friendly, consultative sales experience. We will train the right person; all you need is a sense of urgency, good people skills, adaptability, and a willingness to learn.
About The Company Maaco Franchising, Inc. is a large network of independently owned and operated stores. With 16 million satisfied clients, Maaco's reputation continues to grow. Our warranties are honored nationwide.
Many customers pay for collision repairs out of pocket, with higher deductibles. Maaco offers nearly 25% faster turnaround and costs typically 33% less than independent auto body shops. Our scheduling and production management ensure quick service.
Responsibilities
Ensure a positive customer experience
Prepare damage repair estimates, evaluate repair methodologies
Review factual information, interview insureds, and verify damages
Advise customers on repair plans, negotiate repair methods and costs with insurance
Use discretionary judgment for damage inclusion and payment
Review repair orders, verify authorizations and payments
Negotiate customer pay repairs and offer incentives
Follow up on customer no-shows
Negotiate up-sell items with customers
Communicate proactively with customers
Order parts, process repair order supplements
Manage repair center profitability through proper job costing
Handle disputes, offer concessions, perform quality checks
Comply with safety programs and wear protective equipment
Perform other duties as assigned
Qualifications 2+ years collision repair experience
Valid Driver's License
High productivity and quality work
Teamwork skills
Detail-oriented, understanding manufacturer specs
Bilingual in Spanish/English
Rewards Training for success
Enjoyable work environment
Advancement opportunities
Good earning potential based on performance
Additional Info Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Motor Vehicle Manufacturing
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- Location:
- Addison, TX, United States
- Job Type:
- FullTime
- Category:
- Business And Financial Operations Occupations