Job Details Job Location Denver Art Museum - Denver, CO Position Type Temporary   Salary Range $19.00 - $21.00 Hourly Job Posting Date(s) Start Date 09/02/2025 End Date 09/14/2025 Description Museum Shop Sales Associate, Part-Time (Non-exempt) - multiple positions available

Part-Time, Temporary

Why Join Us?

At the Denver Art Museum (DAM), we believe creativity and community thrive in a safe, welcoming environment. As a Museum Shop Sales Associate, you will play a vital role in promoting and representing the DAM and Museum Shop by providing high quality customer service to all visitors, while emulating the Denver Art Museum Core Values. You will assist with the daily operations of the Museum Shop by interacting with and assisting visitors, making and processing sales, and restocking merchandise. If you are dependable, attentive, and committed to excellent service, we'd love to have you on our team!

Temporary Position: October 1, 2025 - February 8, 2026.

Schedule: Part-time, 16-30 hours per week.

Location: Denver Art Museum.

Pay Range: $19.00 - $21.00/hour (Based on experience).

A $0.50/hour language differential is available for candidates who demonstrate Spanish language proficiency.

Perks & Benefits: Free RTD EcoPass; free DAM Family Membership; 4 hours of personal time plus Colorado paid sick leave; Employee Assistance Program; subscription to Headspace; 403(b) Retirement Plan with immediate eligibility to contribute; those who meet the requirements after one year and 1,000 worked hours qualify for the 3% non-elective contribution and up to 2% match program; and more.

What You'll Do

As a Museum Shop Sales Associate, your responsibilities will include:

Customer Service & Sales

Greet and engage customers in a friendly, professional manner

Understand customer needs and recommend products accordingly

Drive sales through product knowledge, suggestive selling, and upselling

Store Operations

Complete all POS transactions in a professional and friendly manner

Reconciles POS register at the end of the shift (counting monies and entering data)

Maintains all Shop departments and areas in a neat and organized manner, and adheres to all cleaning protocols set in place for the museum

Acts as a resource for questions relating to the general museum, exhibitions, the museum complex, the surrounding area, and attractions

Product Knowledge & Merchandising

Stays informed on current promotions, sales, and product features/benefits

Actively promotes membership sales and membership renewals

Restocks products throughout the day and at closing

Communicates product needs to the management team or to the shop lead.

Ensures merchandise is tagged, priced, and presented neatly, including new merchandise, on the sales floor

Team Collaboration

Communicate effectively with coworkers and management

Participate in team meetings, training, and store events

Support peers with tasks and contribute to a positive store culture

Attends museum staff meetings (Huddle and All-staff) as well as attend on-going employee enrichments/training programs and customer service trainings

Consistent usage of the Racial Equity Lens in day-to-day operations

Yearly goal setting to support Racial Equity Roadmap initiatives

Qualifications What We're Looking For

You might be a great fit if you have:

A high School diploma or equivalent and previous retail experience (2+ years preferred)

Exceptional customer service skills

Comfort with sales techniques such as suggestive selling and product knowledge

Basic math skills for handling cash and inventory

The ability to use positive language

A positive attitude and professional demeanor

People-oriented perspective with a focus on inclusiveness

Dependability, punctuality, and a team-oriented mindset

Propensity for being detail-oriented with good organizational skills

The ability to balance multiple priorities and stay organized in a dynamic, fast-moving environment, especially during special events

The ability to adapt to a variety of situations

A dynamic, flexible approach when changes arise

Patience with the ability to listen and understand

Creative and curious mindset

Work Environment/Physical Activities

Required to work evening hours and weekends or holidays where necessary; must be flexible to change hours for exhibitions and events

Environment: temperature controlled

Activities: Ability to stand for long periods of time (entire shift)

Capable of lifting/moving up to 30-40 lbs

Able to bend, reach, and climb ladders as needed for merchandising and stocking

The position is temporary and not covered by a collective bargaining agreement with AFSCME-CWU.

Please note : Parking at the museum is paid-only.

Our Hiring Process & What to Expect

We know job searching can be overwhelming, so here's a transparent look at our process:

Application close date is: September 14, 2025.

Due to the high volume of applications, we are unable to respond to phone calls or emails regarding application status. Candidates selected for interviews will be contacted directly.

Interview process will include an in-person panel interview at the DAM.

NOTE: The DAM prioritizes adaptability and a human-centered work environment. We are happy to consider accommodations. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Who We Are

At the Denver Art Museum, we are deeplycommitted to standingagainst discrimination, violence, and hate in allforms against any individual or group. And we remain focused onfostering inclusion, equal opportunity, and belonging inside and out.

The museum serves as aplatformfor creative expression and community well-being by collecting and presenting work byartists fromdiverse backgrounds, perspectives, and experiences, including those communities that have been historically underrepresented in museums. We give space to a wide range of artist voices bysharingthe work of andcollaborating with artists and creatives from all races, backgrounds, and identities.

We believe that art and creativity have the power to promote mutual understanding and highlight our shared humanity-connecting, inspiring, and empowering people and communities. The museum's board of trustees, volunteers, and staff remain committed to being an anti-racist organization and making the Denver Art Museuman inclusive and diverse place where everyone always feels welcome.