Neighborhood Sales Manager
New Today
Job Description
Are you a driven sales professional with an insatiable hunger for success? Do you thrive in a fast-paced environment where your hard work is rewarded? If so, we want you to join our team as a Neighborhood Sales Manager!
New Home Co. is a new generation homebuilder focused on the design, construction and sale of innovative and consumer-driven homes across major metropolitan areas in Arizona, California, Colorado, Oregon, Texas, Washington, and Florida. Our commitment to excellence has earned us industry-wide recognition, including 2019 Builder of the Year by Professional Builder and the fastest-growing private builder in the country by Home Builder Executive in 2024.
As a proud recipient of the 2025 USA Today’s Top Workplace award, we believe that PEOPLE matter. The strength of our homes is built upon a foundation of focused, energized, and dedicated team members. Our goal is to provide a workplace where you are successful in doing the best work of your life. Join our team, and let’s Move Forward together.
Check out NWHM's 2023 Corporate Sustainability Report
Position Job Title: Neighborhood Sales Manager
FLSA Status: Salaried Exempt
Position Summary
The Neighborhood Sales Manager is responsible for managing the daily operations of the community sales office, with a primary focus on achieving sales and closing goals. This role involves showcasing homes, delivering exceptional customer service, and guiding prospects through the homebuying process—from initial contact to closing—while meeting or exceeding monthly sales targets within defined profit margins.
Responsibilities:
- Engage with prospects online and in person, conduct model demonstrations, identify buyer needs, and guide them through the sales process from initial contact to closing.
- Proactively follow up on leads from various sources, including self-prospecting, referrals, marketing campaigns, and realtors, using a consistent and organized approach.
- Support buyers through contracts, financing, options selection, and construction; maintain regular communication, ensuring a smooth closing experience.
- Build and maintain strong relationships with realtors and stay informed on competitive market activity through regular reporting and research.
- Ensure the model homes and sales center are presentable, well stocked, and operational, handling all administrative duties as needed.
- Maintain accurate records in CRM (HubSpot), and complete all required reports related to sales activity, appointments, and community updates.
- Demonstrate integrity, professionalism, and collaboration, working closely with the sales and marketing teams to enhance and optimize the customer experience.
- Achieve division and community-specific sales and production goals.
- Conduct competitive market analysis and shop the competition to assess market positioning.
- Complete Comparative Market Analyses (CMAs) on a monthly or bi-weekly basis.
- Ensure accountability for customer experience by monitoring and achieving Eliant Survey Scores and other division-determined goals.
- Develop and maintain a strong network of realtor contacts and industry connections.
- Attend and coordinate broker meetings, as well as market-specific trainings, to deepen understanding of the current market landscape.
- Proactively generate traffic through phone calls, social media, events, and realtor outreach.
- Follow up on leads from multiple sources, maintain consistent prospect communication, and support self-prospecting activities.
Key Qualifications (example):
- High School Diploma or general education degree (GED).
- Valid Real Estate License (as applicable by State)
- 1–3+ years of sales experience
- Proven ability to close sales and deliver strong customer service
- Excellent verbal and written communication skills
- Highly organized with strong follow-through and ability to manage multiple tasks
- Proficient in Microsoft Office (especially Excel), Windows, and CRM systems such as HubSpot
- Quick to learn and adapt to new software and tools
Physical Requirements:
This position requires the ability to sit, stand, walk (including uneven terrain), bend, stomp, reach, climb stairs, lift and carry items up to 25 pounds. Candidates must have full-color vision, adequate hearing, and the ability to speak and type effectively. Proficiency with computers, including keyboard and calculator use, is required. Work is performed in both office and field settings. The primary work environment is a sales office with a low to moderate noise level, requiring extended periods of computer use, completion of paperwork, and telephone communication. The secondary work environment includes active construction sites, where noise levels are moderate and conditions may involve heat, cold, or inclement weather. This role requires operating a motor vehicle, regularly visiting active jobsites, and reading construction plans. Public contact is required; therefore, professional appearance and appropriate business attire are expected.
The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Supervisory Responsibilities:
This position does not supervise other employees.
Travel Requirements:
Occasional travel may be required. A valid driver’s license and active vehicle insurance is required at all times.
Safety Requirements:
This position is a safety sensitive position and includes tasks or duties that could affect the safety and health of the employee performing the task and others.
Disclaimer:
New Home Co. and Landsea Homes are equal opportunity employers. Candidates must be authorized to work in the United States. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this role. Management retains the discretion to add, modify, or remove job duties at any time.
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- Location:
- Tomball
- Job Type:
- FullTime
- Category:
- Business