Job Opportunity

In this role, you will deliver excellent customer service in point of sale and customer service processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You'll Do

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team
• Participate in daily service processes

All associate roles at Kohl's are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions
• Demonstrating a customer service mindset
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies
• Receiving, understanding and proactively responding to direction from supervisors/managers
• Other responsibilities as assigned

Required Skills

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred Skills

• Client facing retail or service industry experience

Essential Functions

• Ability to perform the accountabilities listed in the "What You'll Do" Section
• Ability to satisfactorily complete company training programs
• Ability to comply with dress code requirements
• Basic math and reading skills, legible handwriting, and basic computer operation
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment
• Ability to maintain prompt and regular attendance and meet scheduling requirements
• Perform work in accordance with the Physical Requirements section

Physical Requirements

• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis
• Ability to stand/walk for the duration of a scheduled shift
• Ability to visually verify information and locate and inspect merchandise
• Ability to comply with health and safety standards

Pay Starts At: $12.50