Overview Join the dynamic team at PHOENIX Retail, LLC, a company that proudly operates the Express and Bonobos brands across the globe. Express is a forward-thinking, multichannel apparel brand focused on delivering modern, confident, and effortless style for any occasion. Bonobos is renowned for its exceptional fit and innovative retail experience. Our brands can be found in over 400 Express retail and Express Factory Outlet stores and 50 Bonobos Guideshops, along with our online shopping platforms. Express aims to inspire self-expression and confidence through our clothing, ensuring our customers feel their best for work, daily activities, or special events. With over 400 retail locations across the United States and Puerto Rico, as well as express.com and the Express mobile app, we welcome you to explore a rewarding career with us. Store Name South Plains Responsibilities We are seeking a dedicated and enthusiastic Part-Time Retail Sales Keyholder to enhance our team and create a positive shopping experience for our customers. The Keyholder will be responsible for performing opening and closing responsibilities, ensuring store security, and providing excellent customer service. Key Responsibilities Execute opening and closing tasks, including balancing registers and preparing deposits. Conduct overrides at checkout as necessary. Keep the sales floor, checkout area, fitting rooms, and stockroom clean and organized for a welcoming environment. Adhere to company policies to maintain a safe atmosphere for customers and associates. Assist in implementing product launches following company standards. Deliver outstanding customer service, enhancing all aspects of the customer experience. Process transactions efficiently and accurately to minimize wait times. Resolve customer service issues positively, escalating to management as needed. Promote credit and loyalty programs, guiding customers on their benefits. Perform other essential functions as directed by your supervisor. Required Experience & Qualifications Education: High School Diploma or Equivalent. Experience: 0-2 years of relevant experience, with a minimum of 6 months in retail. Comfortable using technology (iPad, registers). Ability to meet defined availability criteria including nights and weekends. Meets necessary physical requirements. Critical Skills & Attributes Previous retail experience is preferred. Excellent customer service and communication skills. Ability to collaborate effectively within a team environment. Benefits and Compensation PHOENIX offers various benefits to ensure our full-time associates' health and financial security, including: Comprehensive medical, pharmacy, dental, and vision coverage. 401(k) and Roth 401(k) with Company match. Merchandise discount. Paid Time Off. Parental leave for new moms and dads. Part-time associates have access to individual insurance coverage options tailored to fit their needs and budget, including major medical, dental, vision, and life insurance. Additional benefits such as paid sick leave, emergency leave, participation in the 401(k) programs, merchandise discounts, and growth opportunities through our Learn & Earn program are also available. Compensation will be based on several factors, including location, education, relevant skills, and experience. Closing PHOENIX is proud to be an equal opportunity employer and adheres to non-discrimination policies regarding hiring and employment. We encourage individuals with disabilities to apply, offering reasonable accommodations as needed. This position is open to those authorized to work in the United States. We kindly ask third-party recruiters not to reach out regarding this position, as we do not accept unsolicited resumes or calls.