Company Overview Ways2Well is redefining the future of healthcare. As a leader in regenerative and preventive medicine, we empower patients to take control of their health through data-driven, personalized care. Were breaking away from outdated modelsleveraging cutting-edge technology, digital care platforms, and bold thinking to deliver high-impact healthcare at scale.

Location: Austin, TX or Texas Area (Remote) Job Title: Patient Care Specialist (Inside Sales) Classification: Exempt About Ways2Well Ways2Well is redefining the future of healthcare. As a leader in regenerative and preventive medicine, we empower patients to take control of their health through data-driven, personalized care. Were breaking away from outdated modelsleveraging cutting-edge technology, digital care platforms, and bold thinking to deliver high-impact healthcare at scale. Role Summary The Patient Care Specialist (Inside Sales) serves as a consultative guide for prospective and existing patients. Youll educate patients on Ways2Well programs, translate diagnostic insights into next-step care pathways, and drive enrollment through trust-building, needs discovery, and value-focused conversations. Success in this role requires a blend of empathy, product mastery, and modern inside-sales skills using CRM, messaging, and telehealth tools. This is a sales position responsible for guiding prospective patients to enrollment and meeting monthly conversion targets. Key Responsibilities Own inbound and outbound patient engagement across phone, SMS, email, and videorespond quickly, qualify needs, and book next steps Deliver concise, compelling overviews of Ways2Wells offerings tailored to each patients goals Conduct intake consultations to capture relevant health background and align patients to the right care pathway in partnership with clinical teams Upsell and cross-sell add-on services when appropriate, articulating benefits, outcomes, and overall value to the patient Maintain impeccable CRM hygienelog interactions, manage follow-ups, and track pipeline activity and conversion metrics Collaborate closely with clinical, operations, and marketing to close feedback loops and continuously improve the patient journey Meet or exceed monthly goals for consultations booked, enrollments, and retention-focused touchpoints Sell regenerative therapy programs and premium packages using a consultative, outcomes-driven approach Excel at high-ticket sales with disciplined pipeline management and consistent follow-up Demonstrate deep understanding of regenerative/preventive healthcare and patient needs to tailor solutions Engage high-spend patients with maturity and executive presence throughout the decision cycle Skills & Attributes Meticulous and detail-oriented; consistently follows through on every step of the patient journey Self-motivated and energized by a fast-paced, high-growth environment Exceptional communicationclear, confident, compassionate, and persuasive Proven consultative selling skills with the ability to translate features into patient-centric value High ownership mindset with strong organization and follow-through Positive, energetic, and resilient Executive presence; comfortable advising and closing with high-spend patients CRM fluencyHubSpot preferred Qualifications 5+ years of sales experience (inside sales, consultative, or patient enrollment). Experience in a similar industryhealthcare, wellness, diagnostics, or telehealthis preferred Familiarity with HIPAA-aware workflows and handling sensitive information with discretion Education (Preferred): Preferred: a college degree. Preferred Plus HubSpot (preferred), Salesforce, or a comparable CRM platform EHR (similar to Canvas) experience Background in preventive health, diagnostics, wellness programs, or telehealth Track record of meeting or exceeding sales and conversion goals Success Metrics Speed-to-first-response and follow-up cadence adherence Consultations booked, show rate, and program enrollments Patient satisfaction (CSAT/NPS) and quality of documentation in CRM Compensation Commission during the first two quarters, capped at $5,000 per quarter. Top-performer earnings potential: $82,000$116,000 annually. Additional Information Location Preference: Austin or Texas-based candidates preferred. Supervisory Responsibility: None. Travel: Occasional local travel for events or team meetings may be required. Why Join W2W? Work with a passionate team dedicated to transforming lives through wellness innovation. Shape the future of a growing and mission-driven company. Competitive compensation, benefits, and a collaborative work environment.

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