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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Requisition ID: 232860

Locations: Charlotte

Pay Range: $65,000.00 - $96,000.00 Salaried, depending on experience 

Schedule: (Open Field)

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Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose!

We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Join us - your refreshing new chapter starts here!

Job Overview

The Product Supply Bottler Sales Business Analyst is responsible for supporting our Bottler Sales purchaser's weekly order management receipts, processing order modifications, and providing weekly order confirmations and deliveries to support loads and any other special cases. This position also manages emergency load requests, forecasting requests of new SKU launches, package or promotional conversions, and coordinates any invoice corrections. The Bottler Sales purchasers have licensed bottlers or distributors of Coca-Cola products and other leading beverage brands and the Product Supply Bottler Sales Business Analyst will serve as a point of contact for internal and external stakeholders including but not limited to our bottling purchasers, finance, warehousing, product supply planning, manufacturing, raw material procurement, and Red Classic Transportation.

Duties & Responsibilities

• Leads customer management activities for assigned bottler sales purchasers and CCCI plant centers (PC)s by managing weekly order receipts following service level agreements (SLA)
• Reviews and monitors orders for any duplicate orders receipts, identifying allocation misalignments and, or improper weights; completing audits to ensure frequent parcels are not ordered and checks against multiple line items across multiple orders are adjusted to the same load
• Works directly with bottler sales customers to adjust or correct any identified discrepancies
• Develops purchaser relationships and supports purchaser service initiatives through the timely and effective management of high-volume daily email correspondences and processes sample order requests from bottler sales purchasers
• Supports team with strategic initiatives and reporting needs, including but not limited to holiday planning, plant consolidation initiatives; any purchased item reporting needs; researching and resolving any critical exceptions, any authorized material list (AML)s changes or data load errors
• Monitors deliveries and manage any outside bottler sales account-specific deliveries not in alignment with the Purchaser Pick-up Authorization or Red Classic Transportation agreements
• Monitors deliveries that are tendered to Red Classic Transportation and Product Supply Planning Logistics teams
• Assists bottler sales purchasers with transportation requests and any load problems to ensure bottler sales purchaser needs are met
• Facilitates Production Capacity and product availability by collaborating with the Product Supply Production Scheduling team on production capacity, moving or canceling purchaser orders, communicating any requested revisions, and handling an emergency load or add-in requests
• Analyzes and forecasts future purchases of new SKU launches and partners with scheduling to meet future demand, while communicating any discontinued SKUs planned for deletion
• Monitors the return of dunnage loads by comparing purchased vs. returned dunnage
• Provides approval with the Purchasers for the returns of dunnage
• Supports billing resolutions by reconciling sales invoices against submitted purchaser Bottler Return Form (BRFs) for discrepancies on orders, researching discrepancies with warehouse, and tracking and monitoring the purchased vs returned dunnage
• Performs other duties as assigned

Knowledge, Skills, & Abilities

• Sales and Operations Planning, Inventory Management, or other Bottler or Transportation Industry
• 2-5 years of Business and Analytical, Planning Experience in a demanding environment
• Knowledge of Planning Systems and use of Microsoft Office Products
• Strong written and oral communication skills - including cross-functionally
• Strong analytical, problem-solving, and troubleshooting skills
• Strong organizational skills
• Must be detail-oriented & possess the ability to work unsupervised
• Ability to prioritize time in a dynamic environment
• Exhibit a customer-friendly attitude at all times
• The Product Supply Bottler Sales Business Analyst must be able to perform a robust evaluation of order management and provide stellar customer service. This role coordinates multi-facets of bottler sales planning to support new item SKU launches, strategic collaboration to support sales initiatives, and drives optimal forward deployment planning to support our internal and external partner's execution strategies
• An active member with Product Supply Planning cross-functional projects and task force initiatives
• Customer Focused
•  Dedicated to providing high-quality service to internal and external customers
• Keeps customers engaged and informed of status and progress
• Seeks out collaborative solutions to address customer issues
• Takes the necessary action to support customer needs and concerns
• Tailors communication to meet the needs of key partners and situations
• Builds upon relationships and keeps others informed of progress towards shared goals
• Detail-oriented

Minimum Qualifications

• Knowledge acquired through 1 or more years of relevant work or internship experience

Preferred Qualifications

• Bachelor's degree in Business Administration, Supply Chain, Engineering, Finance, Accounting, Logistics, Marketing, or other areas of the value chain
• Experience with Transportation Management System, Enterprise Resource Planning, Supply Chain Planning Software Systems, Reporting and Business Intelligence

Work Environment

Office Environment 

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.