Residential Roofing Sales/Estimator ( {{city}})
New Today
Started in 1956, Burns & Scalo has been a roofing leader in Western PA for more than 60 years. We work with hundreds of homeowners and property managers annually for new construction, reroofing, and routine repairs and maintenance. Burns & Scalo prides themselves on offering expert quality and customer service on pitched roofs consisting of shingles, slate, tile, copper and/or other specialty materials. Burns & Scalo Residential Roofing is headquartered in Pittsburgh, PA and serves the entire Western PA region.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Job Summary:
Reporting to the Vice President & General Manager-Residential Roofing Business Unit, the role of the Salesperson/Estimator is to grow the residential business in the Pittsburgh area through prospecting, marketing analysis and building rapport with customers to ensure a positive, consistent customer experience.
Job Duties and Responsibilities:
Identify potential customers through effective prospecting and marketing activities
Conduct in-home presentations and convert prospects into actual sales through effective closing techniques
Develop and maintain homeowner relationships with a focus on creating a consistent customer experience to generate business referrals and repeat business
Act as the primary contact for customers throughout their project and provide a first-class customer experience
Identify market trends, maintain awareness of competitive activity in the residential roofing industry, and strategically manage sales activities to correspond to those elements
Perform roof inspections and understand customer needs to recommend the best product(s) for their home
Work as an integral part of the in-house estimating staff to create and provide customers with detailed and accurate roof measurements, estimates, and proposals
Provide roofing information - price, quality, point of sales material
Resolve customer concerns, orders, and inquiries
Record and maintain customer sales activity
Other duties and responsibilities as assigned
Job Qualifications:
Minimum of two (2) years successful outside sales/account management experience
Previous roofing or construction industry experience
Proficient in taking measurements
Able to communicate effectively with people from diverse backgrounds
Customer-Centric: Be available to take care of customer needs, which may require evening calls or meetings as needed to accommodate customer schedules
Amiable and outgoing personality capable of engaging potential customers
Comfortable assessing customer needs and effectively presenting products and services
Strong time management and organization skills
Authentic sense of self-accountability and drive to succeed in meeting customer, company, and self-administered goals
Computer and technical skills (MS Office Package, iPad, iPhone, other devices)
Strong communication and presentation skills (written and oral)
Physical demands include climbing ladders, access roofs, walking, sitting, bending, lifting, and kneeling as needed to complete essential job functions
Preferred Qualifications:
Experience with Customer Management Software a plus (Masterkey, Roofware, FCS, Timberline, or other)
Bachelors degree in Business, Construction Management or related field
Benefits:
Profit Improvement Incentive available
15 Days of Paid Time Off and 7 paid Company holidays
Health Insurance
Dental Insurance
Vision Insurance
Company-paid life insurance
401(k) with company match
Eligible to enroll in Short and Long-Term Disability Insurance
Health Savings Account with company contribution
Employee Assistance Program (EAP)
- Location:
- Pittsburgh, PA
- Category:
- Sales