Assistant Manager About sneakybird

At sneakybird, we're redefining fast casual chicken. Our commitment to bold flavors, top-tier service, and healthier food options sets us apart. We believe in hustle, heart, and making every guest's day better-one not-fried chicken tender at a time.

Position Summary

The Assistant Manager helps lead daily operations, ensuring the highest levels of service, quality, and team morale. You'll support the General Manager with training, scheduling, in-store promotions, upselling strategies, and operational efficiency, all while fostering a positive and engaging environment for guests and team members.

Key Responsibilities •Assist with daily operations including opening and closing procedures •Lead and motivate the team to deliver exceptional guest experiences •Train, coach, and hold team members accountable to sneakybird standards •Uphold food quality, speed, cleanliness, and safety expectations •Monitor and drive upselling tactics (drinks, cookies, rewards signups, etc.) •Support execution of local marketing efforts •Oversee shift scheduling and resolve staffing concerns in real-time •Handle minor customer concerns with professionalism and a solution-first mindset •Assist with inventory management •Step into General Manager responsibilities when needed

Qualifications •1+ year of experience in a supervisory or leadership role in food service •Energetic, hands-on leader who sets the pace on the floor •Strong communication and organizational skills •Commitment to cleanliness, speed, and service •Experience in fast casual or QSR environments preferred •Must be able to work nights and weekends as necessary •Serv Safe Manager Certification (if you do not have this we will pay for your first attempt to obtain your certification)

Perks & Benefits •Paid training and development opportunities •Free meals on shift (1 per day) •Performance-based growth potential •Health, Dental Insurance, PTO, Sick Time, etc.

Note: Compensation to be discussed during the interview process.