Store Support The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale. A day in a life includes: assisting customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service; keeping the service quick, easy and fun by listening to customer needs and sharing your love for fashion; being a great team player by doing your part to keep the department "runway ready," including straightening up, lightly cleaning and restocking the cash wrap area and sales floor; staying up on key fashion trends and products so you can help customers with purchase decisions as necessary; building relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program; and being flexible to support other areas of the store including order fulfillment and order pick-up. You own this if you have: the ability to prioritize multiple tasks and requests from customers in a fast-paced environment; excellent communication and interpersonal skills; strong organization and follow-through; a knack for problem solving; proficiency with computers and an interest in learning new computer applications; and the ability to work a flexible schedule based on business needs. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: medical/vision, dental, retirement and paid time away; life insurance and disability; merchandise discount and EAP resources.