divh2Retail Sales Associate / Customer Service/h2pIf youre looking for a retail sales associate/customer service job where you can positively change the lives of clients in a meaningful way, then look no further!/ppAbility to earn an effective $25 per hour rate upon meeting sales targets. Ability to earn spot benefits for outstanding performance, including Amazon Gift Cards, free monthly massage or facial for MVP./ppAdditional Benefits:/pulliDiscounted facial or massages for staff, friends and family!/liliBe part of a 5-star oriented, friendly team!/liliPaid training/liliPaid sick time based on hours worked/liliPre-tax 401k retirement savings/liliOpportunity for professional growth into management with training from experienced staff./li/ulpstrongResponsibilities:/strong/pulliA genuine passion for helping people in the Wellness space/liliSell the Elements Massage Wellness Program (WP), a no hassle membership plan./liliConduct client outreach (Phone/Text) for rebooking WP enrollment/li/ulpstrongHeres what we are looking for:/strong/pulliAbility to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty./liliThe right candidate must have great communication skills both written verbal and be comfortable engaging with clients and provide a welcoming guest experience but more important, love listening to all new clients, established clients, and prospective clients./liliThe right candidate can turn every incident of client criticism to a story of great customer service./liliPrior retail sales experience preferred; selling memberships or services in-person to potential clients./liliCustomer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution./liliFamiliarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs./liliDriven to create the best work environment for the employees and the best experiences for the client./liliProficient with POS systems or scheduling systems (experience with MindBody software is a huge plus!)/liliAbility to multi-task and be flexible to work in a changing, dynamic environment./liliSelf-starter who takes initiative to keep productive and contribute to completing operational tasks./liliAttentiveness to detail is a must to ensure clients are booked accurately and charged the correct amount./liliMaintaining a clean environment in accordance with federal/local regulations and an organized welcoming environment to welcome our staff and guests./liliEvening/Weekend availability./li/ulpstrong**Interview Preparation Requirements**/strong/ppWe seek only those truly interested in making a difference and receiving training that will be beneficial for your career. Given the level of investment we are prepared to make in you, we expect you to come to the interview having invested a little time learning high level about our offerings at https://elementsmassage.com/costa-mesa and be prepared to pitch membership to the interviewer during the interview./ppAlthough we are not expecting perfection, we are expecting someone to have prepared for the common objections to becoming a member, which include:/pulliI dont see myself using it,/liliI dont have time,/liliMy schedule is unpredictable,/liliI travel a lot,/liliI cant afford it/li/ulpThe way to overcome these objections is by understanding the clients situation more and tailoring the benefits of membership to their situation and circumstance./ph2Legal Disclaimer/h2p2023 Elements Therapeutic Massage, LLC (ETM). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM./p/div