Retail Sales Associate At The Grand Wailea, A Waldorf Astoria Resort The Grand Wailea, a Waldorf Astoria Resort in Maui, is looking for a Retail Sales Associate to join their fantastic team. Located on 40 acres of lush tropical gardens, this Forbes 4-Star property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining. Classification: Full-Time Shift: Various - must have availability to workdays, nights, weekends, and holidays. Pay Rate: The pay rate for this role is $18.51 and is based on applicable and specialized experience and location. The ideal candidate will have at least 6-months of customer service experience, an excellent attitude, and a passion for creating unforgettable experiences for others. As a Retail Associate, you would be responsible for assisting guests and selling merchandise in a timely, friendly, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and acknowledge guests upon arrival in the shop Demonstrate knowledge of merchandise, styling, and pricing Accurately total, process, and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change, and processing gift certificates and cards Wrap merchandise and pack orders for shipping Assist in conducting inventory and ensure adequate merchandise supply levels Respond to guest inquiries and requests in a timely, friendly, and efficient manner Hilton is a leader in the hospitality industry, and we look for demonstration of these values: Hospitality Integrity Leadership Teamwork Ownership Now In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Please note, benefits may vary depending on the classification and union status of the position.