Spice Merchants (Retail Sales Associates)

The Spice House is looking for personable Spice Merchants (Retail Sales Associates) for our Milwaukee Public Market location who know about and enjoy food & cooking, and have the ability to share this knowledge with our customers. The ideal candidate will have retail experience and strong customer service skills. Current opening is 8-20 hours/week, with open availability for 2-4 shifts/week including weekends and Monday-Friday between the hours of 10am-8pm, but must have availability long-term during morning and afternoon shifts to be considered.

Responsibilities:

• Provide excellent customer service in a specialty food retail environment which supports sales growth for your store
• Warmly welcome customers and assist them throughout their store visit
• Build rapport through conversation and honest recommendations about our spice products based around the customers preferences, needs and desires
• Complete customer orders through our POS and Web pickup system.
• Collaborate with fellow team members to keep the sales floor area and displays clean, organized, and restocked as directed by management
• Assist in maintaining the back stock room and setting up merchandise displays on the sales floor

Requirements:

• Passion for food and flavor is a must!
• Available for 2-4 shifts/week. Must have availability M-F morning and afternoon shifts to be considered as well as weekends.
• Friendly, outgoing demeanor with a strong commitment to customer service - You genuinely like to connect with people!
• Ability to express oneself clearly and persuasively when connecting with customers and making sales
• Professional and positive mentality with the ability to problem solve
• Minimum 1 year retail experience and/or relatable experience preferred
• Must be able to lift up to 25 pounds, walk and stand for extended periods of time

Why The Spice House:

• You can make a huge impact as a key member of an emerging brand that's disrupting how consumers gain access to the freshest spices
• You will work with a group of passionate team members that are driven to help home cooks and professional chefs alike create delicious food with the highest quality ingredients
• You'll join a company that is passionate about its people and their development, with opportunities for trainings and advancement
• Employee benefits* for part-time employees include paid time off, yearly bonuses, spice education and free spices monthly (*Program and eligibility rules apply)

Reports to: General Manager

Classification: Hourly, Non-Exempt (Employees must adhere to the assigned work schedule and be at the assigned station in the store at the start of their shift)