Solutions Specialist Mobile - CCI

Cox Communications is looking for a Retail Sales Associate who creates phenomenal customer service experiences; someone who connects easily with others and can drive sales while making customers feel special. If you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products, and services.

This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

What You'll Do

• Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs

• Meet or exceed targets regarding customer experience, sales, and retention.

• Assist with the opening/closing of one of our store retail environments.

• Properly handle cash

• Engage in workshops, special events, and product demos

• Support your fellow sales agents when needed

• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes

• May be required to work in other locations in the same geographical area.

What's In It For You?

Excellent question, and we have some good answers that we hope you like.

Compensation

As part of a customer loyalty-driven team, there is a variable targeted total compensation of $57,172 ($27.49/hr.) while high earners (the top 10%) reach an average annual compensation of just over $74,4559 ($35.80/hr.) Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.