Benefits:

• Employee discounts
• 401(k)
• 401(k) matching
• Competitive salary
• Health insurance
• Training & development

You might be a great fit ifYou are a high energy, sales-driven individual who can build and develop a great sales and
customer service retail team while achieving sales and customer service goals. Are you a smart, innovative person
who is sales and customer focused and has the ability to nurture a dynamic team where employees
want to learn and grow. You are an enthusiastic individual who possesses a sense of urgency to accomplish store
goals and work with owners and the team to ensure customers and employees are thriving in a high
performance culture and a vision. Candidate must have an eye for the details and a vision for the big picture. Must not be afraid of hardwork and be flexible in work days and hours including holidays, weekends, and various working shifts.

If this sounds like a position that excites you, send us your resume. Wed love to talk to you.

What Were Looking For:

• Experience: Minimum of 3 years in retail management, overseeing teams of 15+.
• Leadership: Proven success in developing and implementing company processes, along with a strategic approach to managing the business as if it were your own.
• Visionary Thinker: Ability to think big picture and break it down into actionable steps for your team.
• People Developer: Strong ability to develop talent, grow the bench and ensure a pipeline of future leaders and have the best trained staff.
• Collaborative Team Player: Ability to operate in a collaborative team environment, and foster open communication and teamwork.
• Humility and Collaboration: A commitment to fostering a supportive environment that values teamwork and shared success.
• Customer-Oriented: A passion for positively impacting our customers and becoming an integral part of our downtown community and providing exceptional customer experience.
• Sales Focused: Ability to drive growth, open new B2B opportunities, add on sales and promotions.

Responsibilities:

• Performs leadership, supervisory and administrative duties
• Manages and drives sales and margin through the team
• Communicates with the team to get all members on the team to be on the exact same page as far as procedures and execution in the store
• Trains team to improve their efficiency with the Computer system, product training, handling customers, and department knowledge and ensures all staff are completely trained and undersand the store operations
• Enthusiastic self-starter leader that builds a sales and customer service culture
• Ability to follow organizational procedures and comfortable coaching the team to continually improve
• Is innovative and creative and always thinking about ways to increase sales and build a high performance culture
• Works hand in hand with other support team members to continually surprise our customers with what we will do for them.
• Is well organized and a good planner, delegator and motivator
• Responsible for managing and executing overall store standards, policies and procedures
• Ensures a clean, safe and culture driven environment for team and customers
• Holds team accountable for excellence in service standards
• Communicates to the team clear expectations and works with all employees to ensure the entire team is aware of upcoming promotions, events, and customer needs.
• Drive sales and profitability through customer satisfaction and reporting systems
• Model excellent customer service by helping customers when necessary.
• Oversee daily opening and closing of the store.
• Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules.
• Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
• Immediately respond to customer complaints and resolve them as best as possible.
• Maintain inventory at appropriate levels and direct cycle counts.
• Coordinates sales promotions, marketing, and special events.
• Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage.
• Ensures the sales floor stays clean and orderly.
• Participates in the weekly ordering of merchandise and oversees deliveries and restocking.
• Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
• Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.

Qualifications:

• Retail Management experience is a must and Hardware Retail Management experience is a major plus
• Outstanding customer service skills and a professional attitude.
• Shows excellent leadership ability can take charge, be proactive, motivating the team
• Understands a great retail environment needs a leader that can see the big picture yet be hands on
• Excellent communication skills, both written and verbal. Strong math skills.
• Committed to continually learning and pursuing training and development opportunities.
• Is technically proficient easily adapting to various systems. Not afraid to learn.
• Project management skills, including the ability to coordinate special projects and finish on time and within budget.
• Ability to manage a team and understand the fundamentals of leadership comfortable in coaching, providing feedback and development
• Strong knowledge of the products contained in the store.
• Motivated, organized, self-starter who is able to think independently and solve problems.
• Understanding of store operations, including finances, inventory control, and pricing strategy.
• Knowledge of effective sales methods and techniques.
• Understand how to efficiently operate the stores point-of-sale system and inventory system. Knowledge of MS Word and PowerPoint.
• High school degree. College degree a plus.