Retail Sales Lead Apparel At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business/department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Responsibilities include: Supporting building and hiring a strong team by observing in-store interviews and department tours. Building a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Planning, organizing, and controlling 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leveraging teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Upholding company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assisting the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable. Assisting with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates. Prioritizing coaching and developing oneself and others; providing hands-on coaching and teaching the "why" behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.). Leading by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience. Creating an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhering to established policies and procedures related to safety, loss prevention, and standard operating procedures. Maintaining confidentiality of all Company information. Taking an all-hands-on-deck approach to support the team across the store. Performing other tasks as assigned by management. Leadership competencies include: Ensuring Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns Qualifications include: Flexible availability - including nights, weekends, and holidays. Prior retail sales experience (or customer-focused experience) preferred. Ability to stand, bend, stoop, reach, push, pull, and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).