Retail Wireless Sales Specialist - Boardman, OH (250554)At Consumer Cellular, we are redefining Retail!Consumer Cellular is focused on going above and beyond to ensure that customers have everything they need and nothing they dont! This commitment is anchored in our desire to have a relationship with customers that feels more like a partnership. You know what, it is more like a friendship can we call you our friend?A friendship requires connecting and being available when something goes wrong or when you need someone to give an extra hand of help. We are proud to have a Consumer Cellular Retail Store in your community. This is a place where you can stop by and check out the latest wireless products, and services or just visit with your friends at Consumer Cellular.Job SummaryConsumer Cellular is adding to our team of incredible relationship builders, conversation havers, and wireless technology lovers. A key member of this team is our Retail Wireless Sales Specialist , who is responsible for working directly with our customers by listening to their needs and ensuring we provide a product-based solution. Our Wireless Sales Experts are motivated by delivering a world-class experience where the customer leaves with a smile on their face and a working phone in hand.Our Retail Wireless Sales Specialist earns between $17.50-$18.50/hour plus uncapped commission. This position is classified as modified full-time, which means the work schedule will range between 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility.What You Do in this RoleBrand Ambassador While orange is our color, we are best known for our outstanding customer service. You will ensure the store is comfortable, welcoming, and always open for our guests when needed. We encourage bringing your authentic self to work, each day, in such a way that it reflects our core value of Happy Employee Happy Customer.Relationship Builder You will have the opportunity to build relationships with guests, team members, and field leadership. Building a relationship requires you to be an active listener, solution-finder, and conversation initiator.Product and Services Enthusiast You will receive world-class training on our products and services and you will be able to translate technology into real-world conversations. You will be able to explain a SIM card with the same clarity as how you would explain making a PB&J sandwich. You will also attend meetings, training, and connections where you can ensure you have all the knowledge needed to take the best care of guests.Account Management You are responsible for setting and being available for customer appointments. You will be an investigator and problem solver when it comes to reviewing customers accounts and finding the best plan and offers for the customers. You also understand that record keeping is vital and are diligent in documenting customers accounts with notes and details.What You Need to Win in this RoleEducation and Skills:High school diploma, or equivalent experience is required.Positive attitude and ability to make the customer feel like the priority.At least 6 months of customer service experience. Bonus points if you have worked in wireless industry.Experience for operating a POS system and ensuring accurate transactions.Proficient with MS Office suite of products (Word, Excel and PowerPoint).Schedule and Attendance:Flexibility to work weekends.Retail Store is open six to seven days a week. Hours will vary between 9 am to 6 pm most days.Physical Requirements:Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items. This includes standing for 6-8 hours.Requires the ability to move around the store, assist customers, and maneuver merchandise when necessary.Regular store cleaning including cleaning display cases, and shelves and making the store clean and safe for guest.About Consumer CellularFounded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube. for tutorials, features, applications, and company news.Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)Minimum Salary: $36,750Maximum Salary: $46,200This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.Competitive base pay with potential for shift differential, overtime and bonus payMedical insurance (98% company-paid for full-time employee only coverage)Dental and Vision insurance (100% company-paid for full-time employee only coverage)401(k) company match of 100% up to 6% of your payDiscounted Consumer Cellular wireless phone plan for employeesPaid Time Off (PTO) available following a 30-day waiting period*6 company-paid holidays plus 16 hours of floating holiday accrual per yearFlexible Spending Accounts (FSA) for health care and dependent care expensesLife and AD&D insurance equal to 1x your annual earnings (100% company-paid)Long-Term Disability insurance (100% company-paid)Employee Assistance Program (100% company-paid)Education reimbursementEmployee rewards program*Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.Pre-employment background check and drug screen is required.#RTL2025Primary Location: United States-Ohio-Boardman 453 Boardman Poland Rd, Unit #106 453 Boardman Poland Rd. Unit #106 Boardman 44512Job: Retail AssociatesSchedule: Full-timeTravel: NoJob Posting: Sep 5, 2025Unposting Date: Oct 21, 2025by Jobble