Career Details Sales Account Manager Chicago, Illinois, United States Sales regular Hybrid APPLY FOR THIS JOB At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. Account Managers are responsible for holistically managing Cision’s customer relationships from a mid-market brand, revenue, product and renewal perspective. The objective is to retain % of revenue across various renewals and products. In addition, Account Managers are responsible for all cross-selling efforts within their account base. A Cision Account Manager will typically manage over customer relationships with the spirit of the role to maximize customer success. Account directors will work closely with executive leadership, direct supervisor and multiple internal partners to ensure these client relationships are cultivated and grown through the highest service levels. Duties & Responsibilities:• Responsible for the retention and profitable growth of revenue within assigned customer accounts• Serve as the focal point of client contact, managing other resources (e.g.,broadcast, Insights, compliance specialists, sales leadership, executive management, billing, contracts, editorial, sales support, customers service, etc.) to ensure the client is well serviced and takes advantage of all appropriate products/solutions• Advise clients in the areas of message development, distribution, monitoring, and measurement• Provide expertise and solutions-based selling with the entire suite of Cision products and services• Meet daily, weekly, monthly performance metrics to drive continued growth in assigned book of business Qualifications:• 1-2 years of sales experience focused on growing existing business or new business• 4-year Bachelor’s degree• Ability to sell value at all levels over the phone• Experience selling On-Demand, SaaS (Software as a Service) solution or subscription-based product to a diverse customer base• Proven track record of growing business from an established client base• Strong time management skills• Consistent and documented track record for achieving monthly/quarterly/annual target metrics• Large account management or project management experience• Proven track record for closing large and mid-size companies• Communications, public relations or journalism background, preferred• Ability to adapt, overcome objections, and learn complex solutions• Experience selling in the PR vertical, preferred