What We Do
Elite Strategic Solutions was founded on the belief that sales and marketing should feel like a service and not just a transaction. In partnership with top-tier exterminators, we help educate customers on health, safety, and prevention - all while providing entry points into rewarding professional pathways.
Our Sales and Customer Success Representatives serve as brand ambassadors, communicators, and community protectors. We don't just sell solutions; we represent peace of mind. Our team prides itself on sales done right, careers done better, and impact done daily.
What You'll Be Doing
Help customers feel safe, supported, and empowered in this performance-based role. As a Sales and Customer Success Representative, you'll turn pest control solutions into peace of mind. You'll work closely with clients to ensure they understand their options, feel heard, and receive top-tier service - all while growing your skills and making a genuine impact.
Your Job As A Sales And Customer Success Representative Will Involve:
Guiding residential customers through pest control sales solutions with clarity and compassion, ensuring they feel secure and confident in their choices
Addressing questions and concerns with patience and expertise, transforming worries into reassurance
Developing tailored recommendations based on customer needs, lifestyle, and property specifics through a sales consultation
Following up proactively with customers to check on service satisfaction and offer additional support when needed
Collaborating closely with field technicians, service teams, and fellow Sales and Customer Success Representatives to deliver seamless customer experiences
Keeping detailed, accurate records of customer interactions, preferences, and service plans
Meeting and exceeding individual and team sales goals through genuine, needs-based selling
Actively participating in training and coaching sessions to enhance your product knowledge and customer engagement skills
What We Look For
The qualifications and skills we seek in a Sales and Customer Success Representative include: Strong communication skills: you listen as well as you speak
Empathy and patience when dealing with customer concerns or fears
Confidence to recommend solutions and guide customers through decisions
Ability to multitask in a dynamic, fast-paced environment
Basic computer and CRM knowledge
Previous experience in customer service, sales, or hospitality is a plus - but not required
Self-motivated mindset with a genuine passion for helping people
What You'll Enjoy
Every Sales and Customer Success Representative should benefit from: Industry-leading training with mentorship and continuous learning opportunities
Supportive team culture where your voice is heard and valued
Opportunities for advancement into senior customer success or leadership roles
In this role, your income grows with your results. The annual pay range shown is the average commission-based pay earned by our current team.
