Description: *****Applicants must have Senior Living experience to be considered*****

Position Title: Sales & Marketing Assistant Department: Sales & Marketing Starting Rate: $70,000 per year Exempt Status: Hourly / Non-Exempt Supervisor: Director of Sales & Marketing

GENERAL SUMMARY: The Sales & Marketing Assistant serves as a key representative of the sales and marketing department and supports the sales and marketing team. This primarily includes receptionist responsibilities, managing administrative functions coordinating events, completing reports, serving in a hospitality role, managing office inventory and providing other administrative support functions. This position reports to the Director of Sales & Marketing.

PRINCIPAL DUTIES: Essential Job Duties: · Answers and directs incoming phone calls and manages the lead distribution system Greets and serves all visitors to the marketing office. · Plans and implements all elements associated with marketing events within the approved budget. · Prepares and updates marketing and sales reports. · Processes all sales, cancellations, transfers and associated documentation. · Responsible for maintenance of marketing systems, including Sherpa (CRM), and capable of producing data results and system generated reports. · Processes invoices and is responsible for maintaining budget performance spreadsheets. · Manages the office by tracking inventory and ordering office supplies, collateral, and other printed materials within the approved budget. · Maintains and updates the office schedule including events, staff schedules and appointments. · Updates the community website and manages other digital responsibilities as assigned including taking an active role in the community social media strategy. · Assists with the preparation of the annual marketing plan by creating data tables, compiling components created by others and producing the final plan. · Coordinates and creates the marketing newsletter. · Works with the Move-In Coordinator and the Director of Sales & Marketing to ensure all paperwork is collected for assessments of future residents. · Provides coverage at the front desk as needed. · Serves as the primary marketing and sales contact for communication with other departments. · Provides administrative support to the Move-In Coordinator and the Director of Sales & Marketing as requested. · Redirects residents to appropriate contact for questions, comments, or concerns. · Always maintains a professional appearance. · Attends meetings as requested. · Assumes responsibility for maintaining work areas in a presentable manner. · Ability to travel to customer home as needed to advance the sale and visit residents away from the community. · Other duties as assigned. Requirements: QUALIFICATIONS: · Minimum 1-year related work experience. · Minimum requirement of a high school degree or equivalent (preferably bachelor’s degree). · Have strong organizational skills as well as the ability to follow-up, detail-oriented, ability to multi-task; prioritize projects and objectives while meeting deadlines. Experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relation skills are essential. · Proficient in the use of various software including all Microsoft Office applications. · Strong written and verbal communication skills · Excellent keyboarding and proofreading skills · Occasionally lift and/or move up to 25 pounds. · Competent in organizational and time management skills.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS: · This position requires the ability to walk, stand and talk frequently. · Must be able to push/pull up to 40lbs, lift to 35lbs. · Ability to work in a fast-paced, high-performance environment with multiple priorities. · Normally works in well-lit, comfortable surroundings. · Must be able to concentrate with frequent interruptions. · Must be able to tour through the entire community including the ability to push an individual in a wheelchair.