Sales & Operations Lead
StretchLab – Metairie, LA
Full-Time | On-Site | Health & Wellness Industry

About StretchLab:
StretchLab is a nationally recognized wellness brand offering one-on-one assisted stretching to help people move better, feel better, and live longer. Our Metairie studio is well-established and part of a rapidly growing network across the Gulf Coast. We’re passionate about inclusive wellness, personalized service, and creating a supportive environment for both our team and clients.

StretchLab Metairie is seeking a motivated Sales & Operations Lead to oversee studio performance, drive membership sales, support member retention, and lead the team in delivering an exceptional client experience. This role is ideal for a results-driven individual with strong sales instincts and leadership potential, looking to grow within the fitness and wellness industry.

• Base salary: $38,000–$40,000 (based on experience)

• Membership and retail sales commission

• Bonus opportunities based on performance

• Free StretchLab membership (4 assisted stretches/month)

• Retail discounts

• Career growth opportunities as more studios open in the region

• Supportive, health-driven team environment

• Lead daily sales efforts and convert leads into long-term members

• Drive member retention strategies to maximize client satisfaction and loyalty

• Manage front desk staff and Flexologists, including training and coaching

• Drive all revenue streams: memberships, retail, and promotional events

• Track and manage inventory levels and order studio supplies as needed

• Complete daily, weekly, and monthly reporting using ClubReady and Google Sheets

• Participate in corporate calls and execute follow-up action plans

• Create, manage, and grow studio content across social media channels

• Plan and execute email marketing campaigns to engage and retain members

• Ensure the studio operates smoothly and efficiently each day

• Support and enforce membership policies and studio procedures

• Deliver exceptional customer service, including diffusing challenging client situations professionally

• Maintain studio cleanliness, safety, and organization

• 2+ years of fitness or membership sales experience preferred

• Confident in driving sales and coaching team members to do the same

• Experience with member retention strategies

• Strong leadership, time management, and multitasking skills

• Excellent communication skills (in person, phone, text, email)

• Highly organized and detail-oriented

• Able to work independently and collaborate with the studio owner

• Proficient in Google Suite / Microsoft Office (Docs, Sheets, etc.)

• Quick learner of studio platforms like ClubReady and Digital Stack

• Experience with social media content creation and management

• Familiarity with email marketing tools and campaigns

• Understanding of business performance metrics (revenue, expenses, profitability)

• Passionate about health, movement, and delivering a premium client experience

• Professional, punctual, and dependable

If you’re a proactive, sales-driven leader ready to take the next step in your wellness career, we’d love to hear from you. Join our team at StretchLab Metairie and help people in your community move and feel better every day.