Our Sales Associates - Guest Experience Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Sales Associate - Guest Experience Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!
What You’ll Bring to Bob’s:
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer service ability, interpersonal skills, and a passion for helping others. If you enjoy working with people, are energized by a sales environment, and love home décor, this role is for you!
Key Skills for Success:
To excel in this role; you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise:
· Customer Engagement and Active Listening
· Relationship Building and Client Follow-Up
· Consultative Selling and Product Knowledge Application
· Team Collaboration and Communication
· Adaptability to Retail Schedules and High-Energy Environments
· Comfort with Digital Tools and Point-of-Sale Systems
· Organizational Skills and Time Management
· Problem Solving and Goal Orientation
Preferred Competencies & Skills:
· Previous retail or commission-based sales experience
· Bilingual communication skills
· Passion for home design and interior décor
· Experience with customer relationship management tools or systems
Who We Are:
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success:
We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.
Benefits & Perks:
· Hourly Advance / Draw vs. Commission pay structure
· Medical, Dental, and Vision coverage
· Employer-paid and voluntary Life Insurance options
· 401(k) Profit Sharing Plan with generous match
· Paid time off including vacation, sick days, holidays, and your birthday!
· Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
· Exclusive Employee Discounts
· Flexible retail schedules including evenings, weekends, and holidays
· Tuition reimbursement and professional development opportunities
Our Culture & Core Values:
At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!
Minimum Qualifications:
· Energetic and self-motivated with strong interpersonal skills
· Basic computer proficiency
· Must be at least 18 years old to be considered for employment with Bob’s
· Ability to work a flexible retail schedule, including weekends and holidays
Physical Demands:
· Ability to stand for long periods and move throughout the showroom
· Must be able to lift and move up to 50 lbs. as needed
Diversity is a Core Value at Bob’s:
At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.