Sales Associate III 15-19 Hours Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to lastfor you to be yourself in. Coach is part of the Tapestry portfolio a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression. Sales Floor: Understands organizational objectives and makes decisions that align with Company priorities Takes ownership and is committed to delivering results Creates short- and long-term strategies to achieve personal metrics and performance goals Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity Represents Coach as a brand ambassador Demonstrates Coach's Selling and Service expectations at all times Understands changes in local market with potential impact on business performance Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style Builds credibility and trust as a personal fashion advisor Provides in-depth product knowledge Remains aware and is clearly able to communicate current pricing and promotional strategy Discusses product features and builds the sale by leveraging cross-selling skills Cross-sells and encourages beneficial product add-ons Sensitive to customers' needs and tailors approach Attends to the unique and individual shopping needs of each customer Works with multiple customers simultaneously Follows up with customers consistently Flexes personal selling techniques Builds lasting and loyal relationships Leverages Coach's tools and technology Creates enthusiasm and positivity for a shared vision Promotes and endorses a team selling environment Fosters an environment of teamwork, trust and collaboration Remains solution oriented; is adaptable and flexible Welcomes feedback and adapts behaviors Maintains a calm and professional demeanor Operations: Ensures all daily tasks are completed Completes daily operational tasks Maintains a clean and tidy selling floor Adheres to all applicable retail policies Replenishes inventory Supports Store Inventory Process Processes shipment, stocking shelves, replenishing sales floor Supports cash-wrap when needed Efficiently processes customer transactions Prepares store by organizing functional areas Our Competencies for All Employees: Courage Creativity Customer Focus Dealing with Ambiguity Drive for Results Interpersonal Savvy Learning on the Fly Our Competencies for All People Managers: Strategic Agility Developing Direct Reports and Others Building Effective Teams Coach is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Work Setup: Base Pay Range $15.00 to $19.50 Here are some of the benefits offered: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Click here for a complete list of U.S Corporate Compensation & Benefits.