Sales Associate

New Today

Benefits:
Dental insurance
Health insurance
Vision insurance
Orangetheory Fitness is a group fitness class that combines cardio and strength training, focusing on heart rate-based interval training to boost metabolism and burn calories. We are seeking a charismatic Sales Associate and attentive customer service specialist who has proven sales experience. You will be responsible for overseeing the sales processes and systems, meeting key performance metrics, performing all front desk systems and operations correctly and efficiently.
Typical Schedule: Monday, Wednesday, Friday 12:00pm-8:00pm and Saturday 7:00am-1:00pm
Responsibilities:
Offer and process seasonal promotions and campaigns.
Promote sales of memberships, packages, and retail.
Meet sales and studio goals.
Participate in marketing measures such as in-studio and out of studio events.
Manage leads and memberships through Orangetheory platforms.
Communicate with leads including regular follow ups with inbound and outbound calls, emails, and possibly text messages.
Conduct telephone inquiries/follow up calls/customer care calls.
Lead Orangetheory Fitness studio tours with prospects and/or fitness program holders.
Greet members and guests promptly, enthusiastically, with a smile to create a friendly positive entrance into the studio.
Communicate effectively with members and potential members.
Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities.
Maintain boutique studio excellence.
Make sure cleanliness of studio is up to business standards & expectations.
Uphold a professional brand image.
Take a minimum of two Orangetheory classes per week.
Ensure proper purchasing and billing transactions.
Check-in and class management.
Conduct follow up and follow through activities with all prospective clients.
Respond to member requests, inquiries and concerns.
Display excellence in the sales process.
Initiate New Member Journey process / Oversee the new member experience.
Work closely with Fitness Team to ensure that processes are completed.
Operate OTBeat systems and functionalities.
Stay current with learning on Orange University.
Attend and participate in all relevant Orangetheory training programs and community events.
Any other responsibilities requested by management/ownership.
Qualifications:
1-3 years of sales / customer service experience
Excellent written and oral communication skills
Ability to achieve goals and work as a team
Ability to listen and serve members
Orangetheory Fitness is an Industry Leader in Group Fitness Training. Our Nashville Franchise Group is expanding and holds locations in key areas of Nashville with opportunities to grow.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.
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Location:
Nashville
Job Type:
PartTime

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