Sales associate

New Today

The Sales Associate is responsible for supporting Management in promoting a customer and
product-focused sales culture, where our values and guiding principles are at the forefront of
ensuring a great customer experience and maximum profitability. We love what we do, and
believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
• Meets company sales goals by utilizing sales techniques and communicating product
knowledge to the customer; recommends merchandise selections or helps to locate or
obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual
standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other
duties as directed by Management.
• Participates in visual directives including monthly store sets and sales floor maintenance.
Customer Experience
• Promotes the Most Amazing Personal Service (MAPS) principles and standards as
demonstrated in our selling models and offers a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding
payments, coupon acceptance, returns and exchanges, security practices.
• Reinforces buying decisions at the checkout and achieves add on goals including gift
card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on-line.
• Maintains consistent client communication through utilization of our clienteling tools; Style
Connect and Customer Book.
Operational Excellence
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations,
signage placement, etc. as directed.
• Assist with boutique cleanliness and organization
Teamwork and Growth
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
• Culture
Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus,
Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to
effectively solve problems.
• Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related
organizational dynamics.
• Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
• High School diploma or equivalent
• Retail or sales experience preferred
• For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA,
must be 16 years of age or older
• For all other states, must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet
company objectives. Ability to work a flexible work schedule, including nights,
weekends, and holidays is required
PHYSICAL REQUIREMENTS:
• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour
Apply
Location:
Nashua
Category:
Retail

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