POSITION OBJECTIVE:

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by providing expert product knowledge of the brand to generate sales.

PRIMARY RESPONSIBILITIES / CHARACTERISTIC DUTIES:

Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling.

Achieve and exceed sales goals that are consistent with Porsche Design Store sales objectives.

Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value.

Stay current with new product developments and market trends.

Develop problem-solving techniques to handle customer issues.

Maintain professional relationships with customers and colleagues.

Assist in loss prevention through awareness and close attention to detail.

Merchandise using Porsche Design standards and directives.

Follow all company and employee policies.

Complete daily assignments (e.g., maintain a presentable sales floor and stock room, keep the store clean and organized).

Assist with receiving, checking in, and displaying merchandise shipments.

Follow and complete management directives and other duties as assigned.

Adhere to the assigned schedule.

Work cohesively as part of a team, prioritizing the client’s needs in line with the company’s best interests.

Use the POS system accurately (ring up sales, returns, exchanges, and enter customer data).

Proficiently maintain client relationships (client book, prospects, thank you cards, follow-ups).

Participate in physical inventory and cycle counts.

Use security measures (alarms, locks, safes) effectively.

Follow proper safety measures (lifting, ladder use, cleanliness).

Perform other duties and responsibilities as required or assigned.

MINIMUM QUALIFICATIONS (Education, formal training, experience, specialized knowledge, and skills):

High school diploma required; college degree or equivalent is a plus.

Committed to excellence and quality-driven.

Customer service and sales-oriented.

Minimum of 2 years experience in a high-end luxury retail environment preferred.

Proficient in written and verbal communication.

Computer skills.

Luxury timepiece sales experience is a plus.

Ability to navigate a POS system.

Maintain positive and productive work relationships.

PHYSICAL DEMANDS:

Extensive standing and walking on concrete surfaces.

Bending, stooping, overhead reaching.

Climbing ladders.

Lifting or pushing up to 35 lbs.

Overtime may be required with advance notice.

Ability to work under pressure.

HIERARCHICAL STRUCTURE: Reports to Store Management.

The salary range for this role is $19/hr-$21/hr plus earned commission. Compensation depends on geographic location, education, experience, knowledge, and skillset. Porsche reviews salaries regularly and may adjust base pay to reflect market conditions.

In addition to salary, individuals may be eligible for a discretionary performance bonus. Our benefits include:

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