Sales Coordinator

This role is located in the Mishawaka, IN area.

Enjoy working independently and within teams to create excellence on the job? Want to grow your career with a friendly, clean, and fast-paced company where you can make an impact?

Then, Valley Screen has a place for you!

Who We Are:

Founded in 1967, Valley Screen is a large format graphics company specializing in exterior and interior durable graphics for vehicles, recreational products, and interior design solutions. Our Mission is to deliver high-quality products to our customers while valuing each team member as a part of our Valley Screen family. As a team, we seek improvements together and are passionate about our work while helping to strengthen our community. We help our Customers and our Team Members build their story, hone in on their strengths, and enhance their future! Come build your story with Valley Screen!

What We Offer:

· Creative, innovative, collaborative, and flexible work environment

· Challenging and progressive career development

· Competitive pay programs!

· Comprehensive Health & Wellness Benefits

· Short & Long-Term Disability programs

· Retirement Program with Excellent Employer Match!

· Employer Paid Life Insurance

· Paid Vacations and Holidays

· Open communication, recognition programs, and team-building events

· And much more to motivated, results-oriented individuals who want to make a real difference in their community and role

What You'll Do:

As a Sales Coordinator, you will act as a liaison between customers, Sales, Quoting, Art and Production departments, to ensure effective processes that meet customer and business goals.

Your Accountabilities in the Role:

· Review and confirm all required information is loaded into project management software before the project is launched to ensure customer goals are met.

· Review and confirm the final pricing aligns with the budget of the project and business profit objectives.

· Enter the approved quotes into the system with customer issued part numbers and pricing, ensuring infor-mation is accurate and up to date.

· Oversees inventory control for the customer and master spreadsheets for the RV industry to ensure adequate and accurate inventory levels.

· Gather customer schedules to interpret and include in a customer schedule spreadsheet to ensure on-time orders.

· Work with Production to determine inputting of orders/reorders based on the forecasted schedule.

· Coordinate inventory recounts at client locations based on need to ensure accurate inventory levels.

· Handle escalated calls/emails from customers or Sales on the customer's respective orders to provide infor-mation on the status of the order, expediting request, etc.

· Provide mentoring to the team to increase the overall knowledge base.

· Provide suggestions on process improvements for the area to continually create better effectiveness within the team.

Position Requirements:

· Education: High School Diploma or GED; or equivalent combination of education and experience required.

· Experience: 5+ years of customer service/support months of related experience and/or training in print pro-cesses.

· Certification(s): N/A

· Functional Skills: Advanced work flow and efficiencies; strong in prioritizing, planning, and organizing of data; detail oriented and able to manage large amounts of data; advanced ability to problem solve and work with others to ensure orders/data are accurate and processed on time. Strong skills in scheduling and expediting; must have good judgment of color, design, and print quality.

· Technology Aptitude/Skills: Strong skills in Excel and other Microsoft Office products.

· Language Skills: Good verbal and written communication skills needed to communicate with all levels inside and outside the organization. Ability to effectively present information.

· Leadership/Behaviors: Supportive and customer focused. Timely and responsive with a strong sense of ur-gency; able to influence/mentor others; flexible and adaptable; conceptual and forward thinking; able to recom-mend enhancements to processes based on expertise level.

· Culture Match Behaviors: Likes to work independently and with a thoughtful, caring team; enjoys collaborating with others; can listen to others, learn quickly, and be independent to get the job done, yet flexible to adjust to the schedule, department location, or pace to meet the needs of production, while making good decisions, is highly important to our team.

Other Important Information:

Pay/Salary: Exceptional hourly pay with discretionary bonuses.

Reports To: Director of Sales

Core Hours: 8:00 am to 4:30 pm is the core work hours (Hours can be flexible as needed)

Typical Work Week: M-F; 40 - 42 hours a week on average during peak times.

Direct Reports: None

Travel: Limited; less than 5%

Work/Environment: Normal office environment with occasional visits to customers and manufacturing area. Requires good vision with ability to see colors.