Sales Development Business Manager

New Yesterday

Are you a high-performance leader with a drive to master the phones, close appointments, and lead a team to success? John Lee Nissan in Panama City is seeking a Sales development Business Manager to lead and energize our in-house team of sales consultants. The perfect candidate thrives in high-volume phone environments, knows how to talk to every kind of customer, and understands how proper follow-up turns opportunities into appointments. What You'll Be Responsible For: Leading Sales consultants and a BDC representative with clarity, urgency, and accountability. Driving appointment set rates across sales through phone, text, and email follow-up. Training and coaching sales reps on phone handling, objection handling, and customer experience. Working closely with the sales managers to coordinate appointment handoffs and improve appointment show rates. Maintaining CRM accountability—ensuring follow-up tasks are completed. What You Need to Succeed: Proven Sales/BDC experience in the automotive industry. Exceptional phone presence Light-to-moderate negotiation skills CRM experience (VinSolutions or similar) Comfort with high outbound volume and a fast-paced, high-pressure environment. The ability to make calls per day Strong leadership skills. Serious candidates only
Location:
Panama City, FL, FL, United States
Job Type:
FullTime

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