Sales Engineer
Location – Kansas City In-Office M-TH with Fridays Optional
Travel Required – Minimal
Classification – Exempt
Salary Range -- $50,000-$60,000 + Commission

*Core Competencies associated with this role: Adaptability, Communications, Consultative Selling, Continuous Learning, Teamwork, Use of Technology

Company Overview
AutoAlert is the original disruptor in the automotive software space. Our Customer Experience Management (CXM) platform is revolutionizing the dealership-customer relationship, creating direct opportunities for meaningful connections and seamless experiences both online and offline.

About AutoAlert
AutoAlert offers a portfolio of innovative solutions that maximize dealership profitability by focusing on customer relationships and creating direct opportunities for meaningful data-driven connections. Founded in 2002, AutoAlert is the leading automotive software and data mining provider, enhancing customer relationships that lead to repeat sales, service, and increased loyalty. AutoAlert’s mission is to empower innovative automotive partnerships to improve data-driven customer experiences. AutoAlert is proud to lead the industry in data security, with independently audited high-level security in place via Soc 2 Type 2 and ISO/IEC 27001:2013 certifications.

Role Description
The Sales Engineer is charged with ensuring complete customer satisfaction and understanding of the AutoAlert suite of products through all stages of the sales process.

You are a team player with problem-solving skills and an innovative mindset. You will be part of a diverse, collaborative sales team of hardworking individuals to generate new revenue and relationship building.

• Establish and maintain strong relationships throughout the sales cycle

• Articulate technology and product positioning to both business and technical end users

• Complete and submit all paperwork and/or reports required by the company, including but not limited to weekly status reports

• Achieve key performance metrics and goals

• Demonstrate product usage

• Represent product to customers online, onsite, and at trade shows such as NADA and Digital Dealer, etc.

• Convey customer requirements to the sales team

• Regularly discuss your ideas, initiatives, and status reports with your manager to achieve established goals and objectives

• Other duties as assigned

Your Impact and Experience
• Bachelor’s degree preferred

• 2+ years sales experience required

• Demonstrated knowledge of market and competition

• Customer support experience

• Excellent customer-facing soft skills to interact with both internal and external customers

• Ability to work cooperatively and collaboratively with all levels of the organization to maximize performance, creativity, problem-solving and results

• Ability to adapt positively to changing priorities and to remain calm in a fast-paced environment

Supervisory Responsibilities

This position has no direct supervisory responsibilities but works with other team members inside and outside of the department.

Across all teams, we look for the following values:
• Be a Role Model
• Be Passionate About our Partners’ Success
• Own Working Together
• Deliver Results

Living the AutoAlert values is core to all team members’ success. We welcome and encourage all people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer, focused on providing a positive place for you to grow your career.

Accommodations
If you require assistance applying for open positions, please reach out to Human Resources at hr@autoalert.com.

Benefits
AutoAlert provides a robust benefits package to eligible employees. Eligibility requirements apply to all plans in the United States and Canada. AutoAlert reserves the right to alter benefits offerings at will.

Posting Statement
AutoAlert is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. AutoAlert does not accept unsolicited headhunter and agency resumes. AutoAlert will not pay any third-party agency or company that does not have a signed agreement with AutoAlert.

We are unable to sponsor H1-B Visas at this time.

To protect our Dealer/Client relationships, we will require written consent from a General Manager or higher to move to the interview process if coming from a dealership.